Instituto Universitario de Automática e Informática Industrial, Universitat Politècnica de València, Camino de Vera s/n, 46022 Valencia, Spain.
Hospital S. José, Av. Zaragoza 16, 44001 Teruel, Spain.
Sensors (Basel). 2017 Jul 7;17(7):1589. doi: 10.3390/s17071589.
New emerging technologies have proven their efficacy in aiding people in their rehabilitation. The tests that are usually used to evaluate usability (in general) or user satisfaction (in particular) of this technology are not specifically focused on virtual rehabilitation and patients. The objective of this contribution is to present and evaluate the USEQ (User Satisfaction Evaluation Questionnaire). The USEQ is a questionnaire that is designed to properly evaluate the satisfaction of the user (which constitutes part of usability) in virtual rehabilitation systems. Forty patients with balance disorders completed the USEQ after their first session with ABAR (Active Balance Rehabilitation), which is a virtual rehabilitation system that is designed for the rehabilitation of balance disorders. Internal consistency analysis and exploratory factor analysis were carried out to identify the factor structure of the USEQ. The six items of USEQ were significantly associated with each other, and the Cronbach alpha coefficient for the questionnaire was 0.716. In an analysis of the principal components, a one-factor solution was considered to be appropriate. The findings of the study suggest that the USEQ is a reliable questionnaire with adequate internal consistency. With regard to patient perception, the patients found the USEQ to be an easy-to-understand questionnaire with a convenient number of questions.
新出现的技术已被证明在帮助人们康复方面非常有效。通常用于评估该技术（一般而言）或用户满意度（具体而言）的测试并非专门针对虚拟康复和患者。本研究旨在介绍和评估 USEQ（用户满意度评估问卷）。USEQ 是一种旨在正确评估虚拟康复系统中用户满意度（可用性的一部分）的问卷。40 名平衡障碍患者在首次使用 ABAR（主动平衡康复）后完成了 USEQ 测试，ABAR 是一种专为平衡障碍康复而设计的虚拟康复系统。进行了内部一致性分析和探索性因子分析，以确定 USEQ 的因子结构。USEQ 的六个项目彼此之间存在显著关联，问卷的 Cronbach alpha 系数为 0.716。在主成分分析中，认为单因素解决方案是合适的。研究结果表明，USEQ 是一个具有足够内部一致性的可靠问卷。就患者感知而言，患者发现 USEQ 是一个易于理解且问题数量方便的问卷。
