Breiter Hans C, Block Martin, Blood Anne J, Calder Bobby, Chamberlain Laura, Lee Nick, Livengood Sherri, Mulhern Frank J, Raman Kalyan, Schultz Don, Stern Daniel B, Viswanathan Vijay, Zhang Fengqing Zoe
Warren Wright Adolescent Center, Department of Psychiatry and Behavioral Science, Northwestern University Feinberg School of Medicine Chicago, IL, USA ; Mood and Motor Control Laboratory or Laboratory of Neuroimaging and Genetics, Department of Psychiatry, Massachusetts General Hospital Boston, MA, USA ; Applied Neuromarketing Consortium, Medill, Kellogg, and Feinberg Schools, Northwestern University Evanston, IL, USA.
Applied Neuromarketing Consortium, Medill, Kellogg, and Feinberg Schools, Northwestern University Evanston, IL, USA ; Medill Integrated Marketing Communications, Northwestern University Evanston, IL, USA.
Front Hum Neurosci. 2015 Feb 12;8:1073. doi: 10.3389/fnhum.2014.01073. eCollection 2014.
Multiple transformative forces target marketing, many of which derive from new technologies that allow us to sample thinking in real time (i.e., brain imaging), or to look at large aggregations of decisions (i.e., big data). There has been an inclination to refer to the intersection of these technologies with the general topic of marketing as "neuromarketing". There has not been a serious effort to frame neuromarketing, which is the goal of this paper. Neuromarketing can be compared to neuroeconomics, wherein neuroeconomics is generally focused on how individuals make "choices", and represent distributions of choices. Neuromarketing, in contrast, focuses on how a distribution of choices can be shifted or "influenced", which can occur at multiple "scales" of behavior (e.g., individual, group, or market/society). Given influence can affect choice through many cognitive modalities, and not just that of valuation of choice options, a science of influence also implies a need to develop a model of cognitive function integrating attention, memory, and reward/aversion function. The paper concludes with a brief description of three domains of neuromarketing application for studying influence, and their caveats.
多种变革力量正对营销产生影响,其中许多源自新技术,这些技术使我们能够实时采样思维(即脑成像),或审视大量决策集合(即大数据)。人们倾向于将这些技术与营销这一总体主题的交叉领域称为“神经营销”。但尚未有人认真尝试对神经营销进行界定,而这正是本文的目标。神经营销可与神经经济学相比较,神经经济学通常关注个体如何做出“选择”以及如何呈现选择的分布情况。相比之下,神经营销关注的是选择分布如何能够被改变或“影响”,这种影响可在行为的多个“层面”(例如个体、群体或市场/社会层面)发生。鉴于影响可以通过多种认知方式而非仅仅通过对选择选项的评估来影响选择,一门关于影响的科学也意味着需要开发一种整合注意力、记忆以及奖赏/厌恶功能的认知功能模型。本文最后简要描述了神经营销在研究影响方面的三个应用领域及其注意事项。