Alshamsi Aamena, Pianesi Fabio, Lepri Bruno, Pentland Alex, Rahwan Iyad
Department of Electrical Engineering and Computer Science, Masdar Institute of Science & Technology, Abu Dhabi, United Arab Emirates.
Foundation Bruno Kessler, Trento, Italy.
PLoS One. 2015 Aug 27;10(8):e0135740. doi: 10.1371/journal.pone.0135740. eCollection 2015.
Contagion, a concept from epidemiology, has long been used to characterize social influence on people's behavior and affective (emotional) states. While it has revealed many useful insights, it is not clear whether the contagion metaphor is sufficient to fully characterize the complex dynamics of psychological states in a social context. Using wearable sensors that capture daily face-to-face interaction, combined with three daily experience sampling surveys, we collected the most comprehensive data set of personality and emotion dynamics of an entire community of work. From this high-resolution data about actual (rather than self-reported) face-to-face interaction, a complex picture emerges where contagion (that can be seen as adaptation of behavioral responses to the behavior of other people) cannot fully capture the dynamics of transitory states. We found that social influence has two opposing effects on states: adaptation effects that go beyond mere contagion, and complementarity effects whereby individuals' behaviors tend to complement the behaviors of others. Surprisingly, these effects can exhibit completely different directions depending on the stable personality or emotional dispositions (stable traits) of target individuals. Our findings provide a foundation for richer models of social dynamics, and have implications on organizational engineering and workplace well-being.
“传染”是流行病学中的一个概念,长期以来一直被用来描述社会对人们行为和情感(情绪)状态的影响。虽然它揭示了许多有用的见解,但尚不清楚“传染”这一隐喻是否足以全面描述社会背景中心理状态的复杂动态。我们使用可穿戴传感器捕捉日常面对面互动,并结合三项日常经验抽样调查,收集了一个完整工作社区中关于人格和情绪动态的最全面数据集。从这些关于实际(而非自我报告)面对面互动的高分辨率数据中,出现了一幅复杂的图景,其中“传染”(可被视为行为反应对他人行为的适应)无法完全捕捉短暂状态的动态。我们发现社会影响对状态有两种相反的作用:超越单纯“传染”的适应作用,以及个体行为倾向于补充他人行为的互补作用。令人惊讶的是,这些作用可能会根据目标个体的稳定人格或情绪倾向(稳定特质)呈现出完全不同的方向。我们的研究结果为更丰富的社会动态模型奠定了基础,并对组织工程和工作场所福祉具有启示意义。