Ghane Talat, Behmanesh Yasna, Khazei Fardin
Central Division of Iran Drug and Poison Information Centers, Food and Drug Organization, Ministry of Health and Medical Education, Tehran, Iran.
Acta Med Iran. 2016 Aug;54(8):525-529.
Drug and Poison Information Centers (DPICs) have a critical role in the fulfillment of rational drug use programs and provide services to the scientific community with the aim of improving the health and safety of drug use. This was a retrospective study on recorded calls of DPICs in Iran from March 2012 to March 2013. Data consisted of general information; drug and poisoning information, medical history and also the distribution of a number of calls collected by DPICs in Iran. The centers received a total of 171769 calls. Most calls were made by the patients (56.1%) and then the patients' relatives (38%). Also, 67% of the patients were determined as female. The calls mostly were focused on Adverse Drug Reactions (ADR) (15.3%), indications (14.0%) and drug evaluations (11.8%). Anti-infective agents, non-steroidal anti-inflammatory drugs (NSAIDs) and vitamins with 9.6%, 7%, and 6.8% frequencies were the highest frequently asked questions, respectively. Based on the results, patients do not receive enough information about their medications, from physicians and pharmacists. The DPICs have an important role to guide the people and provide the accurate drug and poison information and fill the absence of information that is not provided by medical staff. So, based on the important role of these centers, it is worth the Iran DPICs being introduced more to people, and we need more advertising around the country.
药物与毒物信息中心（DPICs）在合理用药计划的实施中发挥着关键作用，并为科学界提供服务，旨在提高用药的健康与安全性。这是一项对2012年3月至2013年3月伊朗DPICs的通话记录进行的回顾性研究。数据包括一般信息、药物与中毒信息、病史以及伊朗DPICs收集的一些通话的分布情况。这些中心共接到171769个电话。大多数电话由患者拨打（56.1%），其次是患者亲属（38%）。此外，67%的患者为女性。通话主要集中在药物不良反应（ADR）（15.3%）、适应证（14.0%）和药物评价（11.8%）。抗感染药物、非甾体抗炎药（NSAIDs）和维生素的提问频率分别为9.6%、7%和6.8%，是最常被问到的问题。根据研究结果，患者从医生和药剂师那里获得的关于其用药的信息不足。DPICs在指导民众、提供准确的药物与毒物信息以及填补医务人员未提供的信息空白方面发挥着重要作用。因此，基于这些中心的重要作用，值得向民众更多地介绍伊朗的DPICs，并且我们需要在全国范围内进行更多宣传。
