Cadet Tamara, Davis Cindy, Elks Jacinta, Wilson Patricia
School of Social Work, Simmons College, 300 The Fenway, Boston, MA 02115, USA.
Oral Health Policy and Epidemiology, Harvard School of Dental Medicine, Boston, MA 02115, USA.
Healthcare (Basel). 2016 Nov 18;4(4):88. doi: 10.3390/healthcare4040088.
Globally, the burden of cancer continues to increase and it is well-documented that while not a homogeneous population, cancer patients and cancer survivors face many physical, psychological, social, spiritual, and financial issues. Cancer care is shifting from a disease-focused to a patient-centered approach resulting in an increased need to address these concerns.
Utilizing a quality improvement approach, this paper describes an integrated cancer care model at Bloomhill Cancer Center (BCC) in Queensland, Australia that demonstrates the ability to meet the holistic needs of patients living with and beyond cancer and to identify opportunities for better practice and service provision.
Survey results indicate that 67% and 77% of respondents were very satisfied and 27% and 17% were satisfied with their first contact and very satisfied with their first meeting with a nurse at BCC. Clients also reported being very satisfied (46%) or satisfied (30%) with the emotional support they received at BCC and over 90% were very satisfied or satisfied with the touch therapies that the received.
Due to the early success of the interventions provided by BCC, the model potentially offers other states and countries a framework for supportive cancer care provision for people living with and beyond cancer.
在全球范围内，癌症负担持续增加，且有充分记录表明，癌症患者和癌症幸存者虽并非同质化群体，但面临诸多身体、心理、社会、精神和经济问题。癌症护理正从以疾病为中心的方式转向以患者为中心的方式，这使得解决这些问题的需求日益增加。
本文采用质量改进方法，描述了澳大利亚昆士兰州布卢姆希尔癌症中心（BCC）的综合癌症护理模式，该模式展示了满足癌症患者及康复者整体需求的能力，并确定了改进实践和服务提供的机会。
调查结果显示，67%和77%的受访者对他们在BCC的首次接触非常满意，27%和17%的受访者表示满意；对他们与BCC护士的首次会面，46%的受访者非常满意，30%的受访者表示满意。客户还报告称，他们对在BCC获得的情感支持非常满意（46%）或满意（30%），超过90%的受访者对所接受的触摸疗法非常满意或满意。
由于BCC提供的干预措施取得了早期成功，该模式可能为其他州和国家提供一个为癌症患者及康复者提供支持性癌症护理的框架。
