Ceschi Andrea, Sartori Riccardo, Dickert Stephan, Costantini Arianna
Department of Human Sciences, University of Verona Verona, Italy.
School of Business and Management, Queen Mary University of London London, UK.
Front Psychol. 2016 Dec 1;7:1799. doi: 10.3389/fpsyg.2016.01799. eCollection 2016.
It is acknowledged that chronic job demands may be depleting workers' stamina resulting in burnout conditions and ultimately causing further health problems. This relation, known as health impairment process, has recently been considered as a possible explanation for the emergence of counterproductive work behavior (CWB). The present work aims to examine the role of two personality traits (i.e., Grit and Honesty-Humility) in this process. The results, based on a sample of 208 private service sector employees, confirm the presence of a fully mediated process and show how Honesty-Humility positively moderates the relationship between job demands and exhaustion, whereas Grit has a negative effect on the relation between exhaustion and CWB. Implications for assessment procedure and hiring decisions are discussed.
人们普遍认为,长期的工作需求可能会消耗员工的精力,导致倦怠状况,并最终引发更多健康问题。这种关系,即健康损害过程,最近被认为是反生产工作行为(CWB)出现的一种可能解释。本研究旨在探讨两种人格特质(即坚毅和诚实谦逊)在这一过程中的作用。基于对208名私营服务业员工的样本研究结果,证实了一个完全中介过程的存在,并表明诚实谦逊如何正向调节工作需求与疲惫之间的关系,而坚毅对疲惫与反生产工作行为之间的关系有负面影响。文中还讨论了对评估程序和招聘决策的启示。