Mishra Sonali R, Haldar Shefali, Pollack Ari H, Kendall Logan, Miller Andrew D, Khelifi Maher, Pratt Wanda
The Information School, University of Washington, Seattle, WA, USA.
Biomedical and Health Informatics, University of Washington, Seattle, WA, USA.
Proc SIGCHI Conf Hum Factor Comput Syst. 2016 May 7;2016:3103-3114. doi: 10.1145/2858036.2858167.
Patient engagement leads to better health outcomes and experiences of health care. However, existing patient engagement systems in the hospital environment focus on the passive receipt of information by patients rather than the active contribution of the patient or caregiver as a partner in their care. Through interviews with hospitalized patients and their caregivers, we identify ways that patients and caregivers actively participate in their care. We describe the different roles patients and caregivers assume in interacting with their hospital care team. We then discuss how systems designed to support patient engagement in the hospital setting can promote active participation and help patients achieve better outcomes.
患者参与可带来更好的健康结果和医疗体验。然而，医院环境中现有的患者参与系统侧重于患者被动接收信息，而非患者或护理人员作为护理伙伴的积极贡献。通过对住院患者及其护理人员的访谈，我们确定了患者和护理人员积极参与其护理的方式。我们描述了患者和护理人员在与医院护理团队互动中所承担的不同角色。然后，我们讨论旨在支持医院环境中患者参与的系统如何促进积极参与并帮助患者取得更好的结果。
