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护士对横向暴力的认知。

Nurses' Perceptions of Horizontal Violence.

作者信息

Taylor Rosemary

机构信息

University of New Hampshire, Durham, New Hampshire, USA.

出版信息

Glob Qual Nurs Res. 2016 Apr 11;3:2333393616641002. doi: 10.1177/2333393616641002. eCollection 2016 Jan-Dec.

DOI:10.1177/2333393616641002
PMID:28462334
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC5342647/
Abstract

In this article, I describe a study exploring horizontal violence and nurses' perceptions of the phenomenon within the context of two 28-bed inpatient hospital units. The purpose of the study was to develop a clearer understanding of horizontal violence, incorporating observation and inquiry to identify the language nurses use to describe their experiences and factors in the nursing work environment that may perpetuate the phenomenon. Observation, review and analysis of policies, and interviews with staff were completed between June and November 2012. Thematic analysis resulted in five themes: (a) behaviors are minimized and not recognized, (b) fear inhibits all reporting, (c) avoidance and isolation are coping strategies, (d) lack of respect and support, and (e) organizational chaos. The findings suggest future interventions must address a range of factors that perpetuate horizontal violence within the nursing work environment with consideration for the embeddedness and complexity of the phenomenon.

摘要

在本文中,我描述了一项研究,该研究在两个拥有28张床位的住院部病房环境中,探讨了横向暴力以及护士对这一现象的认知。该研究的目的是更清晰地理解横向暴力,通过观察和调查来确定护士用来描述自身经历的语言,以及护理工作环境中可能使这一现象长期存在的因素。2012年6月至11月期间完成了对政策的观察、审查与分析以及对工作人员的访谈。主题分析得出了五个主题:(a)行为被轻视且未得到认可;(b)恐惧抑制了所有的报告行为;(c)回避和孤立是应对策略;(d)缺乏尊重与支持;(e)组织混乱。研究结果表明,未来的干预措施必须解决一系列在护理工作环境中使横向暴力长期存在的因素,同时要考虑到这一现象的根深蒂固性和复杂性。

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本文引用的文献

1
Managerial and Organizational Discourses of Workplace Bullying.职场霸凌的管理与组织话语
J Nurs Adm. 2015 Sep;45(9):457-61. doi: 10.1097/NNA.0000000000000232.
2
Lateral violence in nursing: a review of the past three decades.护理工作中的横向暴力:过去三十年综述
Nurs Sci Q. 2015 Jan;28(1):36-41. doi: 10.1177/0894318414558614.
3
The degree of horizontal violence in RNs practicing in New York State.纽约州注册护士中存在的横向暴力程度。
J Nurs Adm. 2012 Oct;42(10):483-7. doi: 10.1097/NNA.0b013e31826a208f.
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Workplace bullying in nurses.护士职场欺凌。
J Health Psychol. 2001 Jan;6(1):73-84. doi: 10.1177/135910530100600106.
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Bullies at work: the impact of horizontal hostility in the hospital setting and intent to leave.工作场所的欺凌行为:医院环境中横向敌意的影响及其离职意向。
J Nurs Adm. 2011 Nov;41(11):453-8. doi: 10.1097/NNA.0b013e3182346e90.
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Bullying, harassment, and horizontal violence in the nursing workforce: the state of the science.护理工作队伍中的欺凌、骚扰和横向暴力:科学现状
Annu Rev Nurs Res. 2010;28:133-57. doi: 10.1891/0739-6686.28.133.
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Nursing and conflict communication: avoidance as preferred strategy.护理与冲突沟通:将回避作为首选策略。
Nurs Adm Q. 2011 Apr-Jun;35(2):152-63. doi: 10.1097/NAQ.0b013e31820f47d5.
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A literature review of conflict communication causes, costs, benefits and interventions in nursing.护理冲突沟通的原因、成本、收益和干预措施的文献综述。
J Nurs Manag. 2010 Mar;18(2):145-56. doi: 10.1111/j.1365-2834.2010.01061.x.
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Hospital RNs' experiences with disruptive behavior: a qualitative study.医院注册护士对破坏性行为的经历:一项定性研究。
J Nurs Care Qual. 2010 Apr-Jun;25(2):105-16. doi: 10.1097/NCQ.0b013e3181c7b58e.
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Nurse hazing: a costly reality.护士受虐:一个代价高昂的现实。
Medsurg Nurs. 2009 Sep-Oct;18(5):305-7.