Dyess Susan MacLeod, Sherman Rose, Opalinski Andra, Eggenberger Terry
J Contin Educ Nurs. 2017 Aug 1;48(8):373-378. doi: 10.3928/00220124-20170712-10.
Health care environments are complex and chaotic, therein challenging patients and professionals to attain satisfaction, well-being, and exceptional outcomes. These chaotic environments increase the stress and burnout of professionals and reduce the likelihood of optimizing success in many dimensions. Coaching is evolving as a professional skill that may influence the optimization of the health care environment. This article reflects on three coaching programs: Gallup Strengths-Based Coaching, Dartmouth Microsystem Coaching, and Health and Wellness Nurse Coaching. Each approach is presented, processes and outcomes are considered, and implications for educators are offered. Continuing education departments may recognize various coaching approaches as opportunities to support staff professionals achieve not only the triple aim, but also the quadruple aim. J Contin Educ Nurs. 2017;48(8):373-378.
医疗保健环境复杂且混乱，这对患者和专业人员实现满意度、幸福感及卓越成果构成了挑战。这些混乱的环境增加了专业人员的压力和倦怠感，并降低了在多个维度实现成功优化的可能性。教练指导作为一种专业技能正在不断发展，它可能会影响医疗保健环境的优化。本文对三个教练指导项目进行了反思：盖洛普优势教练指导、达特茅斯微系统教练指导以及健康与保健护士教练指导。介绍了每种方法，探讨了过程和结果，并为教育工作者提供了启示。继续教育部门可能会将各种教练指导方法视为支持专业工作人员不仅实现三重目标，还实现四重目标的机会。《护理学继续教育杂志》。2017年；48(8)：373 - 378。
