开发并评估儿童医疗保健中语言障碍沟通问卷（CoLB-q）。

Development and evaluation of the Communication over Language Barriers questionnaire (CoLB-q) in paediatric healthcare.

机构信息

Childhood Cancer Research Unit, Department of Women's and Children's Health, Karolinska Institutet, Tomtebodavägen 18 A, Floor 5, SE-171 77 Stockholm, Sweden.

Childhood Cancer Research Unit, Department of Women's and Children's Health, Karolinska Institutet, Tomtebodavägen 18 A, Floor 5, SE-171 77 Stockholm, Sweden; Department of Swedish Language and Multilingualism, Institute for Interpreting and Translation Studies, Stockholm University, SE-106 91 Stockholm, Sweden.

出版信息

Patient Educ Couns. 2018 Sep;101(9):1661-1668. doi: 10.1016/j.pec.2018.04.007. Epub 2018 Apr 22.

DOI:10.1016/j.pec.2018.04.007

PMID:29705667

Abstract

OBJECTIVE

To develop a valid and reliable questionnaire addressing the experiences of healthcare personnel of communicating over language barriers and using interpreters in paediatric healthcare.

METHODS

A multiple- methods approach to develop and evaluate the questionnaire, including focus groups, cognitive interviews, a pilot test and test-retest. The methods were chosen in accordance with questionnaire development methodology to ensure validity and reliability.

RESULTS

The development procedure showed that the issues identified were highly relevant to paediatric healthcare personnel and resulted in a valid and reliable Communication over Language Barriers questionnaire (CoLB-q) with 27 questions.

CONCLUSION

The CoLB-q is perceived as relevant, important and easy to respond to by respondents and has satisfactory validity and reliability.

PRACTICE IMPLICATIONS

The CoLB-q can be used to map how healthcare personnel overcome language barriers through communication tools and to identify problems encountered in paediatric healthcare. Furthermore, the transparently described process could be used as a guide for developing similar questionnaires.

摘要