Department of Psychology, University of Almería, Almería 04120, Spain.
Department of Psychology, Universidad Autónoma de Chile, Región Metropolitana, Providencia 7500000, Chile.
Int J Environ Res Public Health. 2018 May 30;15(6):1116. doi: 10.3390/ijerph15061116.
Studies have found a higher risk of burnout among employees in the healthcare sector. As such, this study focused on Certified Nursing Aides (CNAs) who have shown a high prevalence of burnout and are therefore considered an especially vulnerable group. The objective of this study was to identify the relationships between some organizational, personal, and sociodemographic factors and burnout. The final study sample included 278 working CNAs with a mean age of 40.88 (SD = 9.41). To compile the data, an ad hoc questionnaire was used to collect sociodemographic information. To collect professional and employment information, we used the Brief Emotional Intelligence Inventory for Adults, the Brief Questionnaire on Perceived Social Support, and the General Self-Efficacy Scale. The results showed that Burnout Syndrome is significantly and negatively related to all the emotional intelligence factors, self-efficacy, and perceived social support. The risk of burnout is higher in younger persons and in permanently employed professionals. General self-efficacy and stress management act as protective factors against the likelihood of burnout. This study suggests that organizations should urge coaching and transformational leadership training programs to promote the wellbeing and organizational commitment of workers.
研究发现，医疗保健行业的员工更容易出现倦怠。因此，本研究专注于注册护士助理（CNA），他们表现出很高的倦怠率，因此被认为是一个特别脆弱的群体。本研究的目的是确定一些组织、个人和社会人口统计学因素与倦怠之间的关系。最终的研究样本包括 278 名在职注册护士助理，平均年龄为 40.88（SD=9.41）。为了收集数据，我们使用了一份专门的问卷来收集社会人口统计学信息。为了收集专业和就业信息，我们使用了成人简明情绪智力量表、感知社会支持简明问卷和一般自我效能感量表。结果表明，倦怠综合征与所有的情绪智力因素、自我效能感和感知社会支持显著负相关。年轻和长期受雇的专业人员面临更高的倦怠风险。一般自我效能感和压力管理是预防倦怠可能性的保护因素。本研究表明，组织应该推动教练和变革型领导培训计划，以促进员工的健康和组织承诺。
