Risk Anal. 2021 Mar;41(3):480-490. doi: 10.1111/risa.13325. Epub 2019 May 2.
Many studies in the field of risk perception and acceptance of hazards include trust as an explanatory variable. Despite this, the importance of trust has often been questioned. The relevant issue is not only whether trust is crucial but also the form of trust that people rely on in a given situation. In this review, I discuss various trust models and the relationship between trust and affect heuristics. I conclude that the importance of trust varies by hazard and respondent group. Most of the studies use surveys that provide limited information about causality. Future research should focus more on experiments that test whether trust is a consequence of people's attitudes or influences their attitudes toward a technology. Furthermore, there is a need for a better understanding about the factors that determine which heuristics people rely on when evaluating hazards.
许多风险感知和危害接受领域的研究都将信任作为解释变量。尽管如此,信任的重要性经常受到质疑。相关问题不仅在于信任是否至关重要,还在于人们在特定情况下所依赖的信任形式。在这篇综述中,我讨论了各种信任模型以及信任与情感启发式之间的关系。我得出的结论是,信任的重要性因危害和应答者群体而异。大多数研究使用的调查提供了有关因果关系的有限信息。未来的研究应该更多地关注实验,以检验信任是否是人们态度的结果,还是影响他们对技术的态度。此外,需要更好地了解决定人们在评估危害时依赖哪种启发式的因素。