International University of Monaco, Monaco.
Department of Brain and Behavioural Sciences, Unit of Applied Psychology, University of Pavia, Italy.
Ind Health. 2020 Aug 7;58(4):335-344. doi: 10.2486/indhealth.2019-0096. Epub 2020 Jan 25.
Research has disregarded the boundary conditions of the effects of post-traumatic stress symptoms (PTSS) at work. Addressing this issue, the present study examines the moderating impact of the (shared vs. isolated) exposure to robbery on the relationship between PTSS and employee job satisfaction. Drawing on the conservation of resources theory, we argue that PTSS would positively affect employee job satisfaction when the robbery is experienced collectively. To test our predictions, we conducted a two-wave study-with a lag of two months between measurements-on 140 employees from a national bank in Italy. Results from hierarchical regression analyses supported our prediction: the exposure to robbery moderated the relationship between PTSS and job satisfaction. While within the "isolated exposure" group the job satisfaction score was higher among less symptomatic victims, within the "shared exposure" group those with high PTSS reported higher job satisfaction levels than those with low PTSS. We discuss the implications of these findings for theory and practice.
研究忽视了创伤后应激症状 (PTSS) 在工作中影响的边界条件。针对这一问题，本研究考察了（共同经历与单独经历）抢劫暴露对 PTSS 与员工工作满意度之间关系的调节作用。基于资源保存理论，我们认为当抢劫被集体经历时，PTSS 会对员工工作满意度产生积极影响。为了检验我们的预测，我们对来自意大利一家全国性银行的 140 名员工进行了为期两个月的两次测量的纵向研究。层次回归分析的结果支持了我们的预测：抢劫暴露调节了 PTSS 与工作满意度之间的关系。在“单独暴露”组中，症状较轻的受害者的工作满意度得分较高，而在“共同暴露”组中，PTSS 较高的员工报告的工作满意度水平高于 PTSS 较低的员工。我们讨论了这些发现对理论和实践的意义。
