Departamento de Psicología Cognitiva, Social y Organizacional, Universidad de La Laguna, 38200 La Laguna, Canary Islands, Spain.
Int J Environ Res Public Health. 2020 Mar 9;17(5):1769. doi: 10.3390/ijerph17051769.
Volunteers may be exposed to the negative consequences of dealing with human suffering, such as compassion fatigue. However, very little is known about the protective factors that contribute to their resilience. The aim of this study was to analyze the extent to which different strengths (psychological endurance, purpose, and social support), orientations to happiness, and compassion satisfaction predict volunteers' resilient outcomes (subjective well-being and post-traumatic growth) and compassion fatigue. Participants were 116 Spanish Red Cross volunteers (77.8% women). They were separately classified into three groups (low, medium, and high) according to the 33rd and 66th percentile scores on each resilient outcome. Univariate analyses of variance and post-hoc comparisons computed separately showed significant differences in most factors analyzed, except compassion fatigue. Logistic regressions revealed that endurance, organization support, and eudaimonia allowed for the correct classification of 83.3% of those high in post-traumatic growth (82.2% of the true-positives and 84.4% of the true-negatives). In addition to endurance and organization support, purpose was the strongest predictor of well-being (85.7% were correctly classified, 82.8% of the true-negatives and 88.2% of the true-positives). Finally, lower endurance predicted compassion fatigue (65.7% and 61.3% of the true-negatives and 69.4% of the true-positives). Findings indicate ways to promote resilience among volunteers.
志愿者可能会接触到处理人类苦难的负面后果，如同情疲劳。然而，人们对导致他们韧性的保护因素知之甚少。本研究的目的是分析不同的优势（心理耐力、目标和社会支持）、幸福感取向和同情心满足感在多大程度上预测志愿者的韧性结果（主观幸福感和创伤后成长）和同情疲劳。参与者是 116 名西班牙红十字会志愿者（77.8%为女性）。他们根据每个韧性结果的第 33 个和第 66 个百分位数得分，分别被归入低、中、高三组。对大多数因素进行的单变量方差分析和事后比较显示，除了同情疲劳外，大多数因素都存在显著差异。逻辑回归显示，耐力、组织支持和幸福论允许正确分类创伤后成长得分较高的 83.3%的人（82.2%的真阳性和 84.4%的真阴性）。除了耐力和组织支持外，目的是幸福感的最强预测因素（85.7%的人被正确分类，82.8%的真阴性和 88.2%的真阳性）。最后，较低的耐力预测同情疲劳（65.7%和 61.3%的真阴性和 69.4%的真阳性）。研究结果表明了促进志愿者韧性的方法。
