香港政府如何在非典疫情中失去公众信任：健康危机中政府沟通的启示
How the Hong Kong government lost the public trust in SARS: Insights for government communication in a health crisis.
作者信息
Lee Kaman
机构信息
School of Journalism and Communication, Chinese University of Hong Kong, Shatin, Hong Kong.
出版信息
Public Relat Rev. 2009 Mar;35(1):74-76. doi: 10.1016/j.pubrev.2008.06.003. Epub 2008 Jul 26.
Abstract
This paper analyzes the crisis mismanagement of the Hong Kong government during the SARS outbreak. It addresses eight factors that characterize a government crisis and uses them as guidelines to assess how the Hong Kong government performed in SARS.
摘要
本文分析了香港特别行政区政府在严重急性呼吸系统综合症（SARS）爆发期间危机管理不善的情况。文中阐述了构成政府危机的八个因素，并以此为指导方针来评估香港特别行政区政府在SARS事件中的表现。
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