Sakaguchi-Tang Dawn K, Turner Anne M, Taylor Jean O, Kientz Julie A
Department of Human Centered Design and Engineering, University of Washington.
Department of Health Services, School of Public Health, University of Washington.
AMIA Annu Symp Proc. 2020 Mar 4;2019:1177-1186. eCollection 2019.
Human-centered design (HCD) can be used to communicate research study findings to designers of health information technologies (HIT). We used the HCD approach to develop personas, scenarios, and design guidelines for designers with the aim that it would lead to new HIT designs that support the autonomy and health of older adults. The foundation of the personas, scenarios, and design guidelines was a study that focused on understanding how older adults manage their health information and the role that stakeholders play in that process. In this paper, we describe how we carried out a HCD approach and how it led us to expand the persona process to create a network of connected personas. The connected personas allowed us to show the complexities of personal health information management for older adults and emphasize the importance of relationships with family, friends, and providers.
以用户为中心的设计（HCD）可用于将研究结果传达给健康信息技术（HIT）的设计师。我们采用HCD方法为设计师开发了人物角色、场景和设计指南，目的是促成支持老年人自主性和健康的新型HIT设计。人物角色、场景和设计指南的基础是一项研究，该研究专注于了解老年人如何管理其健康信息以及利益相关者在这一过程中所起的作用。在本文中，我们描述了我们如何实施HCD方法，以及它如何引导我们扩展人物角色流程以创建一个相互关联的人物角色网络。相互关联的人物角色使我们能够展示老年人个人健康信息管理的复杂性，并强调与家人、朋友和医疗服务提供者关系的重要性。
