Luo Ai-Jing, Xu Ze-Hua, Cai Ping-Ping, He Hai-Yan, Mao Ping, Xie Wen-Zhao
The Third Xiangya Hospital of Central South University, Changsha, China.
Key Laboratory of Medical Information Research (Central South University), College of Hunan Province, Changsha, China.
Front Public Health. 2020 Oct 20;8:571514. doi: 10.3389/fpubh.2020.571514. eCollection 2020.
Most organ donation coordinators suffer varying degrees of anxiety, depression and poor sleep caused by constant work pressure, and their professional identity is only at a medium level. All of this leads to a great risk of job burnout. To identify the influencing factors of and effective countermeasures against job burnout among organ donation coordinators. Semistructured interviews were used for data collection. In-person or phone interviews were conducted from December 2017 to June 2018. 12 organ donation coordinators who came from 7 different provinces and cities in China were interviewed. The interview data were sorted, and relevant topics were extracted and summarized in terms of two aspects, namely, factors that influenced job burnout in organ donation coordinators and effective countermeasures for dealing with job burnout. Factors influencing job burnout among organ donation coordinators include personal factors, job responsibilities, salary and benefit factors, and donor family factors. Measures to help organ donation coordinators effectively address burnout include self-regulation, social support, and positive events.
大多数器官捐献协调员因工作压力持续存在而遭受不同程度的焦虑、抑郁和睡眠不佳，且他们的职业认同感仅处于中等水平。所有这些都导致了职业倦怠的巨大风险。为了识别器官捐献协调员职业倦怠的影响因素及有效的应对措施，采用半结构化访谈收集数据。在2017年12月至2018年6月期间进行了面对面或电话访谈。对来自中国7个不同省市的12名器官捐献协调员进行了访谈。对访谈数据进行整理，并从影响器官捐献协调员职业倦怠的因素和应对职业倦怠的有效措施两个方面提取和总结相关主题。影响器官捐献协调员职业倦怠的因素包括个人因素、工作职责、薪资福利因素和捐赠者家庭因素。帮助器官捐献协调员有效应对职业倦怠的措施包括自我调节、社会支持和积极事件。
