Borgueta A Maya, Purvis Clare K, Newman Michelle G
Lantern, San Francisco, CA, USA.
Department of Psychology, The Pennsylvania State University, University Park, PA, USA.
Clin Psychol (New York). 2018 Jun;25(2). doi: 10.1111/cpsp.12235. Epub 2018 Mar 6.
Internet-guided self-help (IGSH) programs have proliferated recently to treat common mental health problems such as anxiety and depression. However, technology has outpaced the development of ethical guidelines for this mode of delivery. We examine ethical challenges in this new space, including defining the role "guides" play in treatment, crisis management, and user selection and screening. IGSH programs can provide safe and ethical care when they (a) coordinate care effectively with other systems; (b) provide competent and well-defined guidance; and (c) reach users that are appropriate for and well-educated about the services they are going to receive. We argue that jurisdictional practice constraints and outdated regulatory and ethical guidelines may impede the ability of IGSH programs to maintain or even improve performance when faced with greater demand, larger populations, heterogeneous settings, and the desire for large-scale dissemination.
互联网引导自助(IGSH)项目近来激增,用于治疗焦虑和抑郁等常见心理健康问题。然而,技术发展已超过了这种服务模式的伦理准则的发展速度。我们审视了这个新领域中的伦理挑战,包括界定“引导者”在治疗、危机管理以及用户选择与筛查中所扮演的角色。当IGSH项目能够(a)与其他系统有效协调护理;(b)提供胜任且明确界定的指导;以及(c)接触到适合并充分了解其所将接受服务的用户时,它们就能提供安全且符合伦理的护理。我们认为,司法实践限制以及过时的监管和伦理准则可能会阻碍IGSH项目在面对更大需求、更多人群、异质环境以及大规模传播需求时维持甚至提升其表现的能力。