Teng Yi-Man, Wu Kun-Shan, Xu Dan
College of Modern Management, Yango University, Fuzhou, China.
Department of Business Administration, Tamkang University, New Taipei, Taiwan.
Front Public Health. 2021 May 31;9:668774. doi: 10.3389/fpubh.2021.668774. eCollection 2021.
During the coronavirus disease 2019 (COVID-19) pandemic, quarantine hotel employees face a higher risk of infection while they host quarantine guests from overseas. This is the first research to empirically investigate the psychological effects of operating a quarantine hotel on its employees. The empirical results indicate that heightened fear of COVID-19 leads to adverse mental health issues for quarantine hotel employees and confirm that depression, anxiety, and stress have a significant influence on turnover intention. These findings contribute to the extant knowledge base by uncovering the role of mental health in employee turnover intention. Based on the results, implications are presented for practitioners.
在2019冠状病毒病(COVID-19)大流行期间,隔离酒店员工在接待来自海外的隔离客人时面临更高的感染风险。这是第一项实证研究运营隔离酒店对其员工心理影响的研究。实证结果表明,对COVID-19的高度恐惧会给隔离酒店员工带来不良心理健康问题,并证实抑郁、焦虑和压力对离职意向有显著影响。这些发现通过揭示心理健康在员工离职意向中的作用,为现有知识库做出了贡献。基于这些结果,为从业者提出了相关建议。