Selem Kareem M, Ahmad Muhammad S, Belwal Rakesh, AlKayid Kholoud
Hotel Management Department, Faculty of Tourism and Hotels, Suez Canal University, Ismailia, Egypt.
Faculty of Business, Sohar University, Sohar, Oman.
Tour Hosp Res. 2022 Aug 22:14673584221119374. doi: 10.1177/14673584221119374.
This paper investigates the effect of fear of COVID-19 on employee turnover intention and depression, hypothesizing the mediating effect of psychological well-being and the moderating effect of workplace health and safety management practices. Data was gathered from 687 employees of five-star hotels in Sharm El-Sheikh using a structured survey instrument with time-lag approach. A partial least-square-based path modeling (PLS-PM) was applied to analyze the dataset. The findings reveal the partial mediation of psychological well-being in the relationships of fear of COVID-19 with both turnover intention and depression. While workplace safety and management practices significantly moderate the relationship between fear of COVID-19 and both turnover intentions, depression also mediates the relationship. The findings add to the existing literature on the effects of COVID-19 through the dual lenses of protection motivation theory and attribution theory. We can employ these findings to overcome issues of employee well-being in the hotel setting.
本文研究了对新冠病毒的恐惧对员工离职意愿和抑郁的影响，假设心理幸福感具有中介作用，而工作场所健康与安全管理实践具有调节作用。采用结构化调查工具和时间滞后方法，从沙姆沙伊赫五星级酒店的687名员工中收集数据。运用基于偏最小二乘法的路径建模（PLS-PM）对数据集进行分析。研究结果揭示了心理幸福感在对新冠病毒的恐惧与离职意愿和抑郁关系中的部分中介作用。虽然工作场所安全与管理实践显著调节了对新冠病毒的恐惧与离职意愿之间的关系，但抑郁也在其中起中介作用。这些研究结果通过保护动机理论和归因理论的双重视角，丰富了关于新冠病毒影响的现有文献。我们可以利用这些研究结果来解决酒店环境中员工幸福感的问题。
