Brito Fabiana A, Zoellner Jamie M, Hill Jennie, You Wen, Alexander Ramine, Hou Xiaolu, Estabrooks Paul A
University of Nebraska Medical Center, Omaha, USA.
University of Virginia, Charlottesville, USA.
Sage Open. 2019 Jan 1;9(1):1-14. doi: 10.1177/2158244019837313. Epub 2019 Mar 21.
This community-based participatory research (CBPR) project used a collaborative process to develop a culturally relevant workbook for parents of overweight children. We followed a mixed methods iterative process to assess clear communication using a CBPR approach. Materials were evaluated using readability tests, the Clear Communication Index (CCI), and the Suitability Assessment of Materials (SAM). In addition, we used surveys and focus groups to investigate parents' perceptions and gather feedback from delivery staff using the workbook. While workbook materials maintained adequate grade reading levels, our iterative process and the use of CCI and SAM led to significant improvements in (a) clearly communicating the objectives of the program, (b) being culturally relevant, and (c) reaching a high satisfaction among users. These findings suggest that evaluative measures for written materials should move beyond readability and need to account for level of clarity and cultural appropriateness of messages. Furthermore, we found that that an iterative process to intervention's material development using clear communication strategies while involving community members, parents, and research partners can lead to workbook materials that are culturally relevant to the target audience, and better communicate program objectives. Finally, this is a potentially generalizable process for improving clear communication of written health information materials.
这个基于社区的参与性研究(CBPR)项目采用了协作流程,为超重儿童的家长开发了一本具有文化相关性的工作手册。我们遵循混合方法迭代流程,使用CBPR方法评估清晰沟通情况。通过可读性测试、清晰沟通指数(CCI)和材料适用性评估(SAM)对材料进行评估。此外,我们通过调查和焦点小组来调查家长的看法,并收集使用该工作手册的工作人员的反馈。虽然工作手册材料保持了足够的年级阅读水平,但我们的迭代流程以及CCI和SAM的使用在以下方面带来了显著改进:(a)清晰传达项目目标;(b)具有文化相关性;(c)在用户中获得高度满意度。这些发现表明,书面材料的评估措施应超越可读性,还需考虑信息的清晰程度和文化适宜性。此外,我们发现,在让社区成员、家长和研究伙伴参与的同时,采用清晰沟通策略对干预材料进行迭代开发的过程,可以产生与目标受众具有文化相关性且能更好地传达项目目标的工作手册材料。最后,这是一个可能具有普遍适用性的流程,可用于改善书面健康信息材料的清晰沟通。