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面带微笑的护士:这对患者的康复有影响吗?

Nurse with smile: Does it make difference in patients' healing?

作者信息

Thakur Kalpana, Sharma Suresh K

机构信息

College of Nursing, All India Institute of Medical Sciences, Rishikesh, Uttarakhand, India.

出版信息

Ind Psychiatry J. 2021 Jan-Jun;30(1):6-10. doi: 10.4103/ipj.ipj_165_20. Epub 2021 Jun 4.

DOI:10.4103/ipj.ipj_165_20
PMID:34483517
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC8395552/
Abstract

Smiling is a highly significant component of nurses' caring behavior. Nurses have to deal with too many people at workplace and interpersonal relation building is the key secret for quality work and also enhances job satisfaction. A genuine smile given by a nurse can do wonders as it conveys acceptance, builds trust and establishes inter-personal relationship. It also helps nurses to feel better and avoid anxiety or stress burnout in clinical situation. This paper of ours highlights the importance of nurses' smile in patients' recovery and important research literature to support smiling culture among health-care professionals.

摘要

微笑是护士关怀行为的一个非常重要的组成部分。护士在工作场所要与太多的人打交道,建立人际关系是高质量工作的关键秘诀,同时也能提高工作满意度。护士真诚的微笑能创造奇迹,因为它传达了接纳,建立了信任,还能建立人际关系。它也有助于护士感觉更好,避免在临床情况下出现焦虑或职业倦怠。我们的这篇论文强调了护士微笑对患者康复的重要性,以及支持医护人员微笑文化的重要研究文献。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/744a/8395552/3bd8cdf96310/IPJ-30-6-g002.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/744a/8395552/2c752ec60047/IPJ-30-6-g001.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/744a/8395552/3bd8cdf96310/IPJ-30-6-g002.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/744a/8395552/2c752ec60047/IPJ-30-6-g001.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/744a/8395552/3bd8cdf96310/IPJ-30-6-g002.jpg

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本文引用的文献

1
Striving to establish a care relationship-Mission possible or impossible?-Triad encounters between patients, relatives and nurses.努力建立关怀关系——使命可否达成?——患者、家属与护士之间的三角关系。
Health Expect. 2019 Dec;22(6):1304-1313. doi: 10.1111/hex.12971. Epub 2019 Oct 6.
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Assessment of nurse-patient communication and patient satisfaction from nursing care.护理中护患沟通及患者护理满意度的评估。
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Empathy levels among nursing students: A comparative cross-sectional study.
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护生的共情水平:一项比较性横断面研究。
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Finding Joy in the Workplace.
Am J Nurs. 2019 Apr;119(4):66-69. doi: 10.1097/01.NAJ.0000554557.54393.5f.
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What's in a smile? A review of the benefits of the clinician's smile.微笑的意义:临床医生微笑益处的综述。
Postgrad Med J. 2019 Feb;95(1120):91-95. doi: 10.1136/postgradmedj-2018-136286. Epub 2019 Jan 30.
6
Embodying compassion: A systematic review of the views of nurses and patients.体现同情心:护士和患者观点的系统评价。
J Clin Nurs. 2019 May;28(9-10):1380-1392. doi: 10.1111/jocn.14722. Epub 2019 Jan 8.
7
Behind the Robot's Smiles and Frowns: In Social Context, People Do Not Mirror Android's Expressions But React to Their Informational Value.机器人表情背后:在社交情境中,人们不会模仿机器人的表情,而是对其信息价值做出反应。
Front Neurorobot. 2018 Apr 24;12:14. doi: 10.3389/fnbot.2018.00014. eCollection 2018.
8
Nurse-to-patient etiquette: It's more than good manners.
Nursing. 2017 Aug;47(8):52-56. doi: 10.1097/01.NURSE.0000515508.40958.fa.
9
Take it like a nurse.
Nursing. 2017 Mar;47(3):19. doi: 10.1097/01.NURSE.0000512884.21881.5c.
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A comparison of the caring behaviours of nursing students and registered nurses: implications for nursing education.护理专业学生与注册护士关怀行为的比较:对护理教育的启示
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