Institute of Public Enterprise, Hyderabad, Telangana, India.
Emlyon Business School, Écully, France.
J Environ Manage. 2022 Jan 1;301:113899. doi: 10.1016/j.jenvman.2021.113899. Epub 2021 Oct 14.
Orienting consumers toward organic eco-friendly beauty products is a societal challenge that resonates with growing environmental concerns following COP 21, when entrepreneurs in the cosmetic industry initiated ambitious plans to increase the proportion of natural components in their products. This study examines how green factors impact customers' intention to purchase premium organic beauty products. We explore the mediating roles of trust and attitude on this purchase intention, using the SOR paradigm and the dual factor theory, an original approach. Data was collected from 398 respondents using convenience sampling and analysed using the IBM SPSS 22 version and AMOS 22 version package applying structural equation modelling. We show that the mediating role of trust and attitude is of the utmost importance to ensure a sustainable orientation of customers toward organic products. The findings suggest (a) green ads, green brand image and perceived consumer effectiveness positively influence consumers' attitude toward luxury organic beauty products; (b) LOHAS consumption tendency does not impact consumers' attitudes; (c) trust has a significantly negative impact on the consumer's attitude; and (d) likewise, consumers' attitude mediate the intention to purchase luxury organic beauty products. The research has significant implications for understanding India's premium organic beauty goods market and for companies to develop new strategies to market their organic cosmetics. The study also encourages policymakers to provide necessary subsidies to new organic beauty entrepreneurs.
引导消费者购买有机环保美容产品是一项社会挑战,这与 COP21 之后日益增长的环境问题息息相关,当时化妆品行业的企业家们就启动了雄心勃勃的计划,要增加产品中天然成分的比例。本研究探讨了绿色因素如何影响顾客购买优质有机美容产品的意愿。我们利用 SOR 范式和双重因素理论,采用一种新颖的方法,探讨了信任和态度在这种购买意愿中的中介作用。我们通过便利抽样从 398 名受访者那里收集了数据,并使用 IBM SPSS 22 版本和 AMOS 22 版本软件包进行分析,采用结构方程模型进行分析。我们表明,信任和态度的中介作用对于确保顾客对有机产品的可持续取向至关重要。研究结果表明:(a) 绿色广告、绿色品牌形象和感知消费者效能对消费者对奢侈有机美容产品的态度有积极影响;(b) LOHAS 消费倾向对消费者态度没有影响;(c) 信任对消费者态度有显著的负面影响;(d) 同样地,消费者态度中介了购买奢侈有机美容产品的意愿。本研究对理解印度优质有机美容产品市场具有重要意义,并为企业制定新的营销策略提供了参考,以推广其有机化妆品。本研究还鼓励政策制定者为新的有机美容企业家提供必要的补贴。