社区意识在新冠疫情期间汇聚群体智慧和创造协作知识方面的作用。

Saleh Al-Omoush Khaled, Orero-Blat Maria, Ribeiro-Soriano Domingo

Al-Zaytoonah University of Jordan, Amman, Jordan.

Polytechnic University of Valencia, Spain.

J Bus Res. 2021 Aug;132:765-774. doi: 10.1016/j.jbusres.2020.10.056. Epub 2020 Nov 11.

This study investigates the role of sense of community in harnessing the wisdom of the crowd and creating collaborative knowledge during the COVID-19 pandemic. It also explores the impact of collaborative knowledge creation on the perceived value of social media crowdsourcing in such crises. PLS-SEM was used to analyze the data and test the research model. The results show that sense of community has a significant role in harnessing the wisdom of the crowd and creating collaborative knowledge. The results confirm a significant impact of sense of community, the wisdom of the crowd, and collaborative knowledge creation on the perceived value of social media crowdsourcing in responding to the COVID-19 crisis.

本研究调查了社区感在新冠疫情期间利用群体智慧和创造协作知识方面的作用。它还探讨了协作知识创造对社交媒体众包在这类危机中的感知价值的影响。采用偏最小二乘结构方程模型（PLS-SEM）来分析数据并检验研究模型。结果表明，社区感在利用群体智慧和创造协作知识方面具有重要作用。结果证实，社区感、群体智慧和协作知识创造对社交媒体众包在应对新冠危机中的感知价值有显著影响。