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新冠疫情危机期间的居家办公:自我控制策略如何阐释员工的工作绩效。

Working from home during the COVID-19 crisis: How self-control strategies elucidate employees' job performance.

作者信息

Troll Eve Sarah, Venz Laura, Weitzenegger Fritzi, Loschelder David D

机构信息

Department of Psychology University of Siegen Siegen Germany.

Institute of Management and Organization Leuphana University of Lüneburg Lüneburg Germany.

出版信息

Appl Psychol. 2022 Jul;71(3):853-880. doi: 10.1111/apps.12352. Epub 2021 Nov 4.

Abstract

Employees around the globe experience manifold challenges to maintain job performance during the so-called work-from-home experiment caused by the COVID-19 crisis. Whereas the self-control literature suggests that higher trait self-control should enable employees to deal with these demands more effectively, we know little about the underlying mechanisms. In a mixed-methods approach and two waves of data collection, we examine how self-control strategies elucidate the link between teleworking employees' trait self-control and their job performance. Using a qualitative approach, we explored which strategies employees use to telework effectively ( = 266). In line with the process model of self-control, reported strategies pertained to situation modification (i.e., altering the physical, somatic, or social conditions) and cognitive change (i.e., goal setting, planning/scheduling, and autonomous motivation). Subsequent preregistered, quantitative analyses with a diverse sample of 106 teleworkers corroborated that higher trait self-control is related to job performance beyond situational demands and prior performance. Among all self-control strategies, modifying somatic conditions and autonomous motivation was significantly associated with job performance and mediated the self-control-performance link. This research provides novel insights into the processes by which employees productively work from home and inspires a broad(er) view on the topic of self-control at work.

摘要

在由新冠疫情危机引发的所谓居家办公试验期间,全球各地的员工在维持工作绩效方面面临着诸多挑战。虽然自我控制文献表明,较高的特质自我控制能力应使员工能够更有效地应对这些需求,但我们对其潜在机制知之甚少。采用混合方法和两波数据收集,我们研究了自我控制策略如何阐明远程办公员工的特质自我控制与其工作绩效之间的联系。我们采用定性方法,探究了员工(n = 266)有效开展远程工作所使用的策略。与自我控制的过程模型一致,所报告的策略涉及情境修正(即改变物理、身体或社会条件)和认知改变(即目标设定、规划/安排和自主动机)。随后,对106名远程工作者的不同样本进行的预先注册的定量分析证实,较高的特质自我控制与超出情境需求和先前绩效的工作绩效相关。在所有自我控制策略中,改变身体条件和自主动机与工作绩效显著相关,并介导了自我控制与绩效之间的联系。本研究为员工在家高效工作的过程提供了新的见解,并激发了对工作中自我控制这一主题更广泛的看法。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/e255/8653060/36cb509bcb6a/APPS-71-853-g002.jpg

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