Bru-Luna Lluna María, Martí-Vilar Manuel, Merino-Soto César, Cervera-Santiago José L
Department of Basic Psychology, Faculty of Psychology and Speech Therapy, Universitat de València, 46010 Valencia, Spain.
Psychology Research Institute, Universidad de San Martín de Porres, Lima 15102, Peru.
Healthcare (Basel). 2021 Dec 7;9(12):1696. doi: 10.3390/healthcare9121696.
Emotional intelligence (EI) refers to the ability to perceive, express, understand, and manage emotions. Current research indicates that it may protect against the emotional burden experienced in certain professions. This article aims to provide an updated systematic review of existing instruments to assess EI in professionals, focusing on the description of their characteristics as well as their psychometric properties (reliability and validity). A literature search was conducted in Web of Science (WoS). A total of 2761 items met the eligibility criteria, from which a total of 40 different instruments were extracted and analysed. Most were based on three main models (i.e., skill-based, trait-based, and mixed), which differ in the way they conceptualize and measure EI. All have been shown to have advantages and disadvantages inherent to the type of tool. The instruments reported in the largest number of studies are Emotional Quotient Inventory (EQ-i), Schutte Self Report-Inventory (SSRI), Mayer-Salovey-Caruso Emotional Intelligence Test 2.0 (MSCEIT 2.0), Trait Meta-Mood Scale (TMMS), Wong and Law's Emotional Intelligence Scale (WLEIS), and Trait Emotional Intelligence Questionnaire (TEIQue). The main measure of the estimated reliability has been internal consistency, and the construction of EI measures was predominantly based on linear modelling or classical test theory. The study has limitations: we only searched a single database, the impossibility of estimating inter-rater reliability, and non-compliance with some items required by PRISMA.
情商(EI)是指感知、表达、理解和管理情绪的能力。当前研究表明,它可能有助于减轻某些职业中所经历的情绪负担。本文旨在对现有的用于评估专业人员情商的工具进行更新的系统综述,重点描述其特征以及心理测量特性(信度和效度)。在科学网(WoS)上进行了文献检索。共有2761篇文章符合纳入标准,从中提取并分析了总共40种不同的工具。大多数工具基于三种主要模型(即基于技能的、基于特质的和混合的),它们在概念化和测量情商的方式上有所不同。所有工具都显示出具有该工具类型所固有的优点和缺点。在最多研究中被报道的工具是情绪商数问卷(EQ-i)、舒特自我报告量表(SSRI)、梅耶-萨洛维-卡鲁索情商测试2.0(MSCEIT 2.0)、特质元情绪量表(TMMS)、王和劳氏情商量表(WLEIS)以及特质情商问卷(TEIQue)。估计信度的主要指标是内部一致性,情商测量的构建主要基于线性建模或经典测试理论。本研究存在局限性:我们仅搜索了一个数据库,无法估计评分者间信度,并且未遵循PRISMA要求的一些项目。