Department of Industry-University Cooperation, Keimyung University, Daegu 42601, Korea.
Department of Marine Sport Sciences, Korea Maritime & Ocean University, Busan 49112, Korea.
Int J Environ Res Public Health. 2022 Apr 11;19(8):4601. doi: 10.3390/ijerph19084601.
Is our mental health at risk due to spending a significant amount of time online due to the COVID-19 pandemic? In the new era that we are living in, where we live a life that coexists with the virus, we are participating in video conferences held online rather than on-site in order to slow the spread of the virus. Video conferencing has become our necessity since March 2020, and is becoming a new standard, especially in the MICE industry. Recently, however, people who have excessively used video conference platforms are complaining of video conference fatigue, which is a new negative emotion such as stress, anxiety, and worry as well as general work fatigue. Therefore, this study focused on the mechanism of video conferencing in MICE, which is rapidly digitally converted by the virus, and the digital psychological factors of the participants. This study derived the quality attributes of video conferencing in MICE and empirically analyzed the relationship with digital psychological factors of the video conference participants, such as video conference fatigue, social presence, and flow. One hundred and thirty-eight valid questionnaires collected from participants of several international academic conferences held in EXCO, Daegu, Korea, from 23 to 28 May 2021, were analyzed. The main results are as follows. First, unlike general video conference fatigue, MICE video conference fatigue was not found to be related to the preceding and following variables. This is due to the characteristics of the MICE video conference and the expertise of the participants. Second, social presence was identified as an important variable in MICE video conferencing. Although media-mediated, the feeling of being present with the presenter and participants was found to affect the participants' flow in the video conference. Third, in this study, the fun factor was identified as the most important video conference quality that can enhance the social presence of the video conference participants of MICEs.
由于 COVID-19 大流行，我们是否因为花大量时间上网而面临心理健康风险？在我们生活的新时代，我们与病毒共存，为了减缓病毒的传播，我们在线上参加视频会议，而不是现场参加。自 2020 年 3 月以来，视频会议已成为我们的必需品，并正在成为一种新标准，尤其是在 MICE 行业。然而，最近过度使用视频会议平台的人抱怨视频会议疲劳，这是一种新的负面情绪，如压力、焦虑和担忧以及一般的工作疲劳。因此，本研究专注于 MICE 中病毒快速数字化转换的视频会议机制以及参与者的数字心理因素。本研究得出了 MICE 中视频会议的质量属性，并实证分析了与视频会议参与者的数字心理因素（如视频会议疲劳、社会存在感和流畅感）的关系。本研究从 2021 年 5 月 23 日至 28 日在韩国大邱 EXCO 举行的几次国际学术会议的参与者那里收集了 138 份有效问卷，并进行了分析。主要结果如下。首先，与一般的视频会议疲劳不同，MICE 视频会议疲劳与前导和后续变量没有关系。这是由于 MICE 视频会议的特点和参与者的专业知识。其次，社会存在感被确定为 MICE 视频会议的一个重要变量。尽管是通过媒体介导的，但与演示者和参与者同在的感觉被发现会影响视频会议参与者的流畅感。第三，在本研究中，有趣的因素被确定为能够增强 MICE 视频会议参与者的社会存在感的最重要的视频会议质量。
