Research Unit of Nursing Science and Health Management, University of Oulu, Oulu, Finland.
Medical Research Center, Oulu University Hospital, Oulu, Finland.
J Nurs Manag. 2022 Oct;30(7):2724-2732. doi: 10.1111/jonm.13740. Epub 2022 Aug 2.
This work aims to describe competence management in telemedicine from the perspective of health and social care frontline leaders.
The increasing use of services in health and social care is a challenging aspect of modern telemedicine; it requires staff to develop relevant professional competence and good telemedicine practices.
The study was conducted using thematic interviews of frontline leaders from primary health care, specialized medical care and social care (n = 10) in the spring of 2021. The data were analysed by inductive content analysis.
The following main categories were identified: Activities of frontline leaders while managing competence in telemedicine, promotion of community learning, competence management in determining telemedicine content, and recognizing health and social care professionals' competence in telemedicine.
Achieving the goals set for telemedicine requires ensuring that knowledge from leaders is widely disseminated and shared and that staff are adequately trained. The results can be utilized in the practical work of other telemedicine and in the development of their operations.
Managing competence in telemedicine requires from the leaders an encouraging attitude and improved personal interactions in the work community.
本研究旨在从卫生和社会保健一线领导者的角度描述远程医疗中的能力管理。
卫生和社会保健服务的使用日益增加是现代远程医疗面临的一个挑战方面；它要求工作人员发展相关的专业能力和良好的远程医疗实践。
本研究于 2021 年春季对初级保健、专业医疗和社会保健领域的一线领导者（n=10）进行了主题式访谈。采用归纳内容分析法对数据进行分析。
确定了以下主要类别：远程医疗能力管理中的一线领导者的活动、促进社区学习、确定远程医疗内容的能力管理、以及认识卫生和社会保健专业人员在远程医疗中的能力。
要实现为远程医疗设定的目标，需要确保领导者的知识得到广泛传播和共享，并且工作人员得到充分培训。研究结果可用于其他远程医疗的实际工作和运营发展。
远程医疗能力管理要求领导者在工作社区中持鼓励态度并改善个人互动。
