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新冠疫情期间的真实领导与员工心理韧性:心流、组织认同和信任的作用

Authentic leadership and employee resilience during the COVID-19: The role of flow, organizational identification, and trust.

作者信息

Mao Yanhui, Kang Xinyue, Lai Yao, Yu Junkai, Deng Xuyuan, Zhai Yuxi, Kong Feng, Ma Jianhong, Bonaiuto Flavia

机构信息

Institute of Applied Psychology, Psychological Research and Counseling Center, Southwest Jiaotong University, 610031 Chengdu, China.

Department of Psychology and Behavior Sciences, Zhejiang University, 310028 Hangzhou, China.

出版信息

Curr Psychol. 2023 Jan 23:1-16. doi: 10.1007/s12144-022-04148-x.

Abstract

The present work investigated fundamental mediating mechanisms (i.e., flow experience, organizational identification, and trust), underlining the impact of authentic leadership on employee resilience during the turbulent COVID-19 pandemic. A total of 901 frontline employees working in a construction engineering company in China participated in this study. They were asked to respond to a battery of questionnaires comprising Trust Scale (affective-based, cognitive-based, and competence-based), Flow Proneness Questionnaire (FPQ), Organizational Identification Scale, Authentic Leadership Questionnaire, and Employee Resilience Scale. Results of structural equation modeling indicated that: (1) Authentic leadership positively predicted employee resilience in the COVID-19 pandemic, directly and indirectly. (2) As for the indirect relationship, two parallel mediation effects and one chain mediation were detected: employees' flow at work and organizational identification respectively and dependently mediated the relationship between authentic leadership and employee resilience; trust and organizational identification played as a chain mediation role within authentic leadership-employee resilience association. The study provides empirical evidence for organizations' resilience-building and leadership training programs. Findings also contribute to the literature by facilitating flow intervention, promoting organizational identification and trust to enhance the effect of authentic leadership in promoting positive psychological functioning of employee resilience. Limitations with respect to future research directions were also outlined.

摘要

本研究调查了基本的中介机制(即心流体验、组织认同和信任),强调了真实领导在动荡的新冠疫情期间对员工复原力的影响。共有901名在中国一家建筑工程公司工作的一线员工参与了本研究。他们被要求回答一系列问卷,包括信任量表(基于情感、基于认知和基于能力)、心流倾向问卷(FPQ)、组织认同量表、真实领导问卷和员工复原力量表。结构方程模型的结果表明:(1)真实领导直接和间接地正向预测了新冠疫情期间员工的复原力。(2)至于间接关系,检测到两个平行中介效应和一个链式中介:员工的工作心流和组织认同分别且独立地中介了真实领导与员工复原力之间的关系;信任和组织认同在真实领导-员工复原力关联中起到链式中介作用。该研究为组织的复原力建设和领导力培训项目提供了实证证据。研究结果还通过促进心流干预、提升组织认同和信任,为真实领导在促进员工复原力积极心理功能方面的作用提供了文献支持。同时也概述了未来研究方向的局限性。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/a1df/9869839/7127f64aa32e/12144_2022_4148_Fig1_HTML.jpg

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