Doctoral researcher, in the doctoral programme in Health Sciences at Tampere University, Tampere, Finland.
Int J Qual Stud Health Well-being. 2023 Dec;18(1):2173336. doi: 10.1080/17482631.2023.2173336.
Food delivery platform work is a relatively new phenomenon in Finland and has not been studied widely hence limited knowledge on its work environment. The aim of this study was to explore and understand its psychosocial work environment in the Helsinki region and how it relates to the mental wellbeing of its couriers.
The study draws its findings from 20 semi-structured, in-depth interviews with food delivery platform workers in Helsinki. Data were approached through thematic analysis where the six phases of thematic analysis were meticulously followed.
Food delivery platform work provided couriers with income and labour market opportunities. However, its work environment was psychosocially burdening, which posed detrimental challenges to the mental wellbeing of its couriers.
Study findings indicated that food delivery platform workers worked in an onerous work environment, which accentuated their occupational mental health. Thus, this study recommends future longitudinal research that would examine the association between food delivery platform work and mental health of couriers working through such platforms. Also, interventions and policies that aim at improving its psychosocial work environment are required for a more decent and healthier work environment that enhances mental health and wellbeing of its couriers.
食品配送平台工作在芬兰是一种相对较新的现象，尚未得到广泛研究，因此对其工作环境的了解有限。本研究旨在探索和了解赫尔辛基地区食品配送平台工作的社会心理工作环境，以及其与快递员心理健康的关系。
本研究的发现来自于对赫尔辛基食品配送平台工作者的 20 次半结构化深入访谈。通过主题分析方法接近数据，细致遵循主题分析的六个阶段。
食品配送平台工作为快递员提供了收入和劳动力市场机会。然而，其工作环境在社会心理上是负担沉重的，这对快递员的心理健康构成了不利挑战。
研究结果表明，食品配送平台工作者在繁重的工作环境中工作，这加剧了他们的职业心理健康问题。因此，本研究建议未来进行纵向研究，以检验食品配送平台工作与通过此类平台工作的快递员心理健康之间的关联。此外，还需要采取干预措施和政策，旨在改善其社会心理工作环境，为快递员提供更体面和更健康的工作环境，增强他们的心理健康和幸福感。
