Center for Community Health Alignment, The University of South Carolina Arnold School of Public Health, Columbia, SC, United States.
Center for Applied Research and Evaluation, The University of South Carolina Arnold School of Public Health, Columbia, SC, United States.
Front Public Health. 2023 Mar 8;11:1036481. doi: 10.3389/fpubh.2023.1036481. eCollection 2023.
Community health workers (CHWs) are critical members of the public health workforce, who connect the individuals they serve with resources, advocate for communities facing health and racial inequities, and improve the quality of healthcare. However, there are typically limited professional and career building pathways for CHWs, which contribute to low wages and lack of career advancement, further resulting in turnover, attrition, and workforce instability.
The Center for Community Health Alignment (CCHA), within the Arnold School of Public Health at the University of South Carolina, utilized a mixed-method data collection strategy to provide a more in-depth understanding of this issue and ways that employers, advocates, and CHWs can address it.
Themes across data sources emphasized the importance of retaining skilled and experienced CHWs and educating other health professions about CHWs' critical roles, and reported that doing so will result in decreased attrition professional growth, and improved program quality. CHWs and allies concluded that higher wages, valuing lived experience over formal education, and participation in additional training opportunities should be the primary factors considered for career advancement.
Utilizing input from experienced CHWs and CHW allies nationally, this article describes the importance of supporting CHW career advancement, shares best practices, and suggestions for designing strategies that organizations/employers can use to improve CHW career pathways to better support the CHW workforce and reduce attrition.
社区卫生工作者(CHW)是公共卫生工作队伍中的重要成员,他们将服务对象与资源联系起来,为面临健康和种族不平等的社区发声,并提高医疗保健质量。然而,通常为 CHW 提供的专业和职业发展途径有限,这导致了工资低和职业发展受限,进一步导致人员流动、人员流失和劳动力不稳定。
南卡罗来纳大学阿诺德公共卫生学院的社区卫生协调中心(CCHA)利用混合方法数据收集策略,更深入地了解这一问题以及雇主、倡导者和 CHW 可以解决该问题的方法。
来自不同数据源的主题都强调了保留熟练且经验丰富的 CHW 以及教育其他卫生专业人员了解 CHW 关键角色的重要性,并报告说,这样做将减少人员流失、促进职业发展和提高计划质量。CHW 和盟友得出结论,提高工资、重视实际经验而非正规教育以及参与更多培训机会应该是职业发展的主要考虑因素。
本文利用来自全国有经验的 CHW 和 CHW 盟友的投入,描述了支持 CHW 职业发展的重要性,分享了最佳实践,并为组织/雇主设计策略提供了建议,以改善 CHW 职业发展途径,从而更好地支持 CHW 劳动力并减少人员流失。