Yan Yan, Geng Yuqing, Gao Juan
School of Business, Shanghai Dianji University, Shanghai, China.
Heliyon. 2023 Jul 7;9(7):e17945. doi: 10.1016/j.heliyon.2023.e17945. eCollection 2023 Jul.
Through two and half decades, decent work (DW) has been studied mainly on unemployment and underemployment to promote workers' well-being, overlooking the importance of understanding knowledge of workers' (KW's) well-being in the workplace. However, the conflict between organizational performance and KW's well-being has intensified with technology development and the digital economy. This study constructs and validates a new scale for measuring the decent work perception (DWP) of KW in the context of knowledge management (KM). First, 27 in-depth interviews are conducted based on previous research results and grounded theory, resulting 4 dimensions consisting of 32 initial items identified by the KWs as reflecting their perception of DW. The 4dimensions of DWP are work security, respect & support, self-value, and professional skills. Second, 212 KWs participate in the preliminary survey, identifying the initial questionnaire's validity and selecting 13 items from the original questionnaire. Finally, 554 questionnaires are collected for the formal survey. According to exploratory factor analysis (EFA) and confirmative factor analysis (CFA), the 13-item decent work perception scale (DWPS) has reasonable reliability and validity. Considering the characteristics of work challenges, work autonomy, and career commitment of KWs, this study contributes to the knowledge of respect & support, self-value, and professional skills on DWPS. It is concluded that the DWPS can be applied to measure DW for KWs. As an effective measurement tool for KWs, this scale is also crucial for helping employees achieve their career goals, and managers understand KWs' demands theoretically and practically.
在二十五年多的时间里，体面工作（DW）的研究主要集中在失业和就业不足方面，以促进工人福祉，却忽视了理解工作场所中工人福祉知识（KW）的重要性。然而，随着技术发展和数字经济的兴起，组织绩效与KW福祉之间的冲突日益加剧。本研究构建并验证了一种新的量表，用于衡量知识管理（KM）背景下KW的体面工作认知（DWP）。首先，基于先前的研究成果和扎根理论进行了27次深度访谈，得出了4个维度，由KW确定的32个初始项目组成，这些项目反映了他们对DW的认知。DWP的4个维度分别是工作保障、尊重与支持、自我价值和专业技能。其次，212名KW参与了初步调查，确定了初始问卷的有效性，并从原始问卷中筛选出13个项目。最后，收集了554份问卷进行正式调查。根据探索性因素分析（EFA）和验证性因素分析（CFA），13项体面工作认知量表（DWPS）具有合理的信度和效度。考虑到KW的工作挑战、工作自主性和职业承诺的特点，本研究对DWPS上的尊重与支持、自我价值和专业技能知识有所贡献。研究得出结论，DWPS可用于衡量KW的体面工作。作为KW的一种有效测量工具，该量表对于帮助员工实现职业目标以及管理者从理论和实践上理解KW的需求也至关重要。
