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如何共同设计临床实践工具原型:具有实用指导的框架和案例研究。

How to co-design a prototype of a clinical practice tool: a framework with practical guidance and a case study.

机构信息

THIS Institute (The Healthcare Improvement Studies Institute), Department of Public Health and Primary Care, University of Cambridge, Cambridge, UK.

The Royal College of Midwives, London, UK.

出版信息

BMJ Qual Saf. 2024 Mar 25;33(4):258-270. doi: 10.1136/bmjqs-2023-016196.

Abstract

Clinical tools for use in practice-such as medicine reconciliation charts, diagnosis support tools and track-and-trigger charts-are endemic in healthcare, but relatively little attention is given to how to optimise their design. User-centred design approaches and co-design principles offer potential for improving usability and acceptability of clinical tools, but limited practical guidance is currently available. We propose a framework (FRamework for co-dESign of Clinical practice tOols or 'FRESCO') offering practical guidance based on user-centred methods and co-design principles, organised in five steps: (1) establish a multidisciplinary advisory group; (2) develop initial drafts of the prototype; (3) conduct think-aloud usability evaluations; (4) test in clinical simulations; (5) generate a final prototype informed by workshops. We applied the framework in a case study to support co-design of a prototype track-and-trigger chart for detecting and responding to possible fetal deterioration during labour. This started with establishing an advisory group of 22 members with varied expertise. Two initial draft prototypes were developed-one based on a version produced by national bodies, and the other with similar content but designed using human factors principles. Think-aloud usability evaluations of these prototypes were conducted with 15 professionals, and the findings used to inform co-design of an improved draft prototype. This was tested with 52 maternity professionals from five maternity units through clinical simulations. Analysis of these simulations and six workshops were used to co-design the final prototype to the point of readiness for large-scale testing. By codifying existing methods and principles into a single framework, FRESCO supported mobilisation of the expertise and ingenuity of diverse stakeholders to co-design a prototype track-and-trigger chart in an area of pressing service need. Subject to further evaluation, the framework has potential for application beyond the area of clinical practice in which it was applied.

摘要

临床实用工具——如药物重整图表、诊断支持工具和跟踪触发图表——在医疗保健中普遍存在,但相对较少关注如何优化其设计。以用户为中心的设计方法和共同设计原则为提高临床工具的可用性和可接受性提供了潜力,但目前提供的实用指导有限。我们提出了一个框架(协同设计临床实践工具的框架或“FRESCO”),该框架基于以用户为中心的方法和共同设计原则提供实用指导,分为五个步骤:(1)建立一个多学科咨询小组;(2)开发原型的初始草案;(3)进行出声思维可用性评估;(4)在临床模拟中进行测试;(5)根据研讨会生成最终原型。我们在一个案例研究中应用了该框架,以支持原型跟踪触发图表的共同设计,用于检测和应对分娩期间可能的胎儿恶化。这从建立一个由 22 名具有不同专业知识的成员组成的咨询小组开始。开发了两个初始草案原型-一个基于国家机构制作的版本,另一个具有类似内容,但使用人为因素原则设计。对这两个原型进行了出声思维可用性评估,参与者为 15 名专业人员,评估结果用于共同设计一个改进的草案原型。通过五个妇产科单位的 52 名妇产科专业人员进行临床模拟测试了该原型。对这些模拟的分析和六次研讨会用于共同设计最终原型,使其达到大规模测试的准备阶段。通过将现有方法和原则编纂成一个单一的框架,FRESCO 支持调动不同利益相关者的专业知识和创造力,共同设计一个在紧迫服务需求领域的原型跟踪触发图表。在进一步评估之前,该框架有可能在其应用的临床实践领域之外得到应用。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/a13b/10982632/3cf0ff0035cf/bmjqs-2023-016196f01.jpg

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