Ayed Ahmad
Faculty of Nursing, Arab American University, Jenin, Palestine.
SAGE Open Nurs. 2025 Mar 18;11:23779608251330097. doi: 10.1177/23779608251330097. eCollection 2025 Jan-Dec.
The neonatal intensive care unit (NICU) is recognized as a highly stressful environment for both parents and health care providers, with burnout rates significantly higher among NICU nurses and physicians.
The purpose of this study was to examine the relationship between emotional intelligence and coping behaviors among NICU nurses.
This cross-sectional study was conducted between March 5 and August 10, 2024, focusing on a sample of 182 NICU nurses selected through systematic sampling techniques. Data collection involved the Schutte Self-Report Emotional Intelligence Test and the Coping Behavior Inventory. Data analysis was performed using SPSS Version 26.0, employing descriptive statistics and Pearson correlation analysis.
The findings revealed an average emotional intelligence score ( ± = 151 ± 33.0), while the coping behavior score was ( ± = 41.0 ± 13.4, ranging from 0 to 76). Additionally, a significant positive correlation was found between emotional intelligence and coping behaviors ( = .565, < .01).
Nurses exhibited high levels of emotional intelligence and moderate coping behaviors. The findings underscore the need for targeted strategies to enhance coping mechanisms and emotional intelligence among NICU nurses. The researchers recommend the integration of emotional intelligence training and problem-solving strategies into professional development programs to improve both workplace conditions and outcomes for beneficiaries.
新生儿重症监护病房（NICU）被认为对父母和医护人员来说都是压力极大的环境，NICU护士和医生的职业倦怠率明显更高。
本研究的目的是探讨NICU护士的情商与应对行为之间的关系。
这项横断面研究于2024年3月5日至8月10日进行，重点是通过系统抽样技术选取的182名NICU护士样本。数据收集包括舒特自我报告情商测试和应对行为量表。使用SPSS 26.0版进行数据分析，采用描述性统计和皮尔逊相关分析。
研究结果显示，情商平均得分为（± = 151 ± 33.0），而应对行为得分为（± = 41.0 ± 13.4，范围为0至76）。此外，情商与应对行为之间存在显著正相关（ = .565， < .01）。
护士表现出较高的情商水平和适度的应对行为。研究结果强调需要制定针对性策略，以增强NICU护士的应对机制和情商。研究人员建议将情商培训和解决问题的策略纳入专业发展计划，以改善工作场所条件和受益人的结局。
