Bhatia Sonakshi, Rawat Babita, Chaubey Dhani Shanker, Ali Farman
Management, Uttaranchal University, Dehradun, Uttarakhand, 248001, India.
F1000Res. 2025 Jun 2;13:996. doi: 10.12688/f1000research.151721.2. eCollection 2024.
This study explores the complex relationship between organizational politics, emotional intelligence and employee behavior in contemporary settings. Organizational politics, which is widespread in organizational settings, has a substantial impact on different aspects of employee behavior. Emotional Intelligence has become a vital factor in individuals' capacity to successfully traverse the complexities of an organization. This study consolidates current material to offer insights into the impact of organizational politics on employee behavior and the mediating role of emotional intelligence in this connection.
A survey was undertaken with a sample size of 500 employees hailing from several Information Technology (IT) and Information Technology Enabled Services (ITES) firms in the Dehradun (Uttarakhand) region. The study employed quantitative methodologies to investigate the correlations between Emotional Intelligence, Perceived Organizational Politics and Employee Behavior. The data were evaluated using Partial Least Squares Structural Equation Modelling (PLS-SEM) to examine the hypothesized correlations and mediation effects.
The study identified substantial correlations between Emotional Intelligence, Perceived Organizational Politics, and Employee Behavior. Emotional Intelligence was discovered to have a positive impact on Behavioral Dynamics. Perceived Organizational Politics had a substantial influence on both Emotional Intelligence and Behavioral Dynamics. Factors such as Need for Power, Relationship Conflict, Resource Constraints, Role Conflict, and Workforce Diversity were discovered to have an impact on Perceived Organizational Politics.
The results confirm strong connections between organizational politics, emotional intelligence, and employee behavior, highlighting the significance of these concepts in comprehending employee behavior in organizational environments. The study proposes that enhancing employees' emotional intelligence can alleviate the adverse effects of organizational politics, resulting in enhanced behavioral dynamics. The study also addresses the limits, outlines potential areas for further research, and highlights the managerial implications. It suggests that firms should prioritize the development of emotional intelligence to cultivate a favorable work environment.
本研究探讨当代背景下组织政治、情商与员工行为之间的复杂关系。组织政治在组织环境中广泛存在，对员工行为的不同方面有着重大影响。情商已成为个人成功应对组织复杂性能力的关键因素。本研究整合现有资料，以深入了解组织政治对员工行为的影响以及情商在此过程中的中介作用。
对来自德拉敦（北阿坎德邦）地区几家信息技术（IT）和信息技术支持服务（ITES）公司的500名员工进行了调查。该研究采用定量方法来调查情商、感知到的组织政治与员工行为之间的相关性。使用偏最小二乘结构方程模型（PLS-SEM）对数据进行评估，以检验假设的相关性和中介效应。
该研究发现情商、感知到的组织政治与员工行为之间存在显著相关性。情商被发现对行为动态有积极影响。感知到的组织政治对情商和行为动态都有重大影响。权力需求、关系冲突、资源限制、角色冲突和劳动力多样性等因素被发现对感知到的组织政治有影响。
结果证实了组织政治、情商与员工行为之间的紧密联系，凸显了这些概念在理解组织环境中员工行为方面的重要性。该研究提出，提高员工的情商可以减轻组织政治的不利影响，从而增强行为动态。该研究还阐述了局限性，概述了进一步研究的潜在领域，并强调了管理启示。它建议企业应优先发展情商，以营造良好的工作环境。
