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加拿大移民使用电子医疗保健工具的经历:一项范围综述

Immigrants' Experience of Navigating eHealthcare Tools in Canada: A Scoping Review.

作者信息

Asbaghi Yasamin, Goertzen Sonya, Houldsworth Anastasia, Monnin Caroline, Choukou Mohamed-Amine

机构信息

Department of Occupational Therapy, University of Manitoba, Winnipeg, Canada.

Neil John Maclean Library, University of Manitoba, Winnipeg, Canada.

出版信息

J Immigr Minor Health. 2025 Jun 30. doi: 10.1007/s10903-025-01717-7.

DOI:10.1007/s10903-025-01717-7
PMID:40587048
Abstract

Access to healthcare in Canada is evolving alongside eHealth tools. Despite a growing immigrant population, there's limited research on their usage of eHealthcare. Occupational therapists in Canada are increasingly involved in supporting and advocating for the accessibility of immigrants to the eHealthcare system.To provide an overview of services, barriers, and facilitators within the eHealth navigation experience by immigrants to Canada from the available published literature. A scoping review was conducted to gather academically published and grey literature, available between 2013 and 2024, that pertains to immigrants' use of eHealth in Canada. An initial search took place in 2023 and was updated in 2024, yielding 296 articles. Thirteen (13) manuscripts were included in the scoping review. Analysis of the results revealed three themes within the literature addressing immigrants' navigation of eHealth tools: the impact of COVID-19 on mental health, social determinants of eHealth, and online information-seeking behaviours. The analysis of the outcomes from the included studies revealed critical gaps in Canada's health system that challenge immigrants' access to eHealth services and recommendations to address these gaps. Collaboration among stakeholders is essential to develop tailored interventions and policies, with occupational therapists positioned to play a crucial role in helping to achieve equitable access to eHealth for immigrants in Canada. More research is needed to inform the creation and integration of culturally sensitive and linguistically accessible eHealth tools in Canada, tailored to meet the needs of immigrants in terms of their cultural background, context, and language.

摘要

在加拿大,医疗保健的获取方式正随着电子健康工具不断发展。尽管移民人口不断增加,但关于他们使用电子医疗保健的研究却很有限。加拿大的职业治疗师越来越多地参与到支持和倡导移民获取电子医疗保健系统的工作中。通过现有已发表文献概述加拿大移民在电子健康导航体验中的服务、障碍和促进因素。进行了一项范围综述,以收集2013年至2024年间学术发表的文献和灰色文献,这些文献与加拿大移民使用电子健康有关。2023年进行了初步搜索,并于2024年更新,共获得296篇文章。范围综述纳入了13篇手稿。对结果的分析揭示了文献中关于移民使用电子健康工具的三个主题:新冠疫情对心理健康的影响、电子健康的社会决定因素以及在线信息寻求行为。对纳入研究结果的分析揭示了加拿大卫生系统中存在的关键差距,这些差距对移民获取电子健康服务构成挑战,并提出了弥补这些差距的建议。利益相关者之间的合作对于制定量身定制的干预措施和政策至关重要,职业治疗师在帮助加拿大移民公平获取电子健康方面将发挥关键作用。需要更多研究为在加拿大创建和整合具有文化敏感性和语言可及性的电子健康工具提供信息,这些工具应根据移民的文化背景、环境和语言需求进行量身定制。

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1
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J Immigr Minor Health. 2025 Jun 30. doi: 10.1007/s10903-025-01717-7.
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本文引用的文献

1
Growing inequities by immigration group among older adults: population-based analysis of access to primary care and return to in-person visits during the COVID-19 pandemic in British Columbia, Canada.老年移民群体间不平等现象加剧:加拿大不列颠哥伦比亚省 COVID-19 大流行期间初级保健服务可及性和恢复面访情况的基于人群分析。
BMC Prim Care. 2024 Sep 6;25(1):332. doi: 10.1186/s12875-024-02530-1.
2
Virtual care use among older immigrant adults in Ontario, Canada during the COVID-19 pandemic: A repeated cross-sectional analysis.加拿大安大略省老年移民成年人在新冠疫情期间使用虚拟护理情况:一项重复横断面分析
PLOS Digit Health. 2023 Aug 2;2(8):e0000092. doi: 10.1371/journal.pdig.0000092. eCollection 2023 Aug.
3
Adaptation under strain: an ethnographic process evaluation of community-based psychosocial support services for refugee claimants during the height of the COVID-19 pandemic in Montreal, Canada.
适应压力:在加拿大蒙特利尔 COVID-19 大流行高峰期,对基于社区的难民申请人心理社会支持服务的民族志过程评估。
Front Public Health. 2023 May 30;11:1143449. doi: 10.3389/fpubh.2023.1143449. eCollection 2023.
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Experiences of wellbeing and resilience among refugee mothers and families in Calgary during the COVID-19 pandemic, and the role of participation in HIPPY, a home visiting program.卡尔加里的难民母亲及其家庭在新冠疫情期间的幸福感和恢复力体验,以及参与家访项目“增进亲子互动计划”(HIPPY)的作用。
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Health-wellness resources on Canadian immigrant service provider organizations' websites: A content, navigability, usability, and credibility analysis towards service & asset mapping.加拿大移民服务提供机构网站上的健康与福祉资源:针对服务与资产映射的内容、可导航性、可用性及可信度分析
J Migr Health. 2022 Sep 13;6:100131. doi: 10.1016/j.jmh.2022.100131. eCollection 2022.
6
Assessing Virtual Mental Health Access for Refugees during the COVID-19 Pandemic Using the Levesque Client-Centered Framework: What Have We Learned and How Will We Plan for the Future?评估 COVID-19 大流行期间难民的虚拟心理健康服务:我们学到了什么,我们将如何规划未来?
Int J Environ Res Public Health. 2022 Apr 20;19(9):5001. doi: 10.3390/ijerph19095001.
7
Exploring the Role of Occupational Therapy and Forced Migration in Canada.探索职业治疗和强制迁移在加拿大的作用。
Can J Occup Ther. 2022 Sep;89(3):238-248. doi: 10.1177/00084174221084463. Epub 2022 Mar 3.
8
Barriers and Facilitators to Accessing Digital Health Tools Faced by South Asian Canadians in Surrey, British Columbia: Community-Based Participatory Action Exploration Using Photovoice.不列颠哥伦比亚省萨里市的南亚裔加拿大人在获取数字健康工具方面面临的障碍与促进因素:运用照片声音法进行基于社区的参与式行动探索
J Med Internet Res. 2022 Jan 13;24(1):e25863. doi: 10.2196/25863.
9
Electronic Tools to Bridge the Language Gap in Health Care for People Who Have Migrated: Systematic Review.电子工具在弥合移民人群医疗保健语言差距中的应用:系统评价。
J Med Internet Res. 2021 May 6;23(5):e25131. doi: 10.2196/25131.
10
The PRISMA 2020 statement: an updated guideline for reporting systematic reviews.PRISMA 2020 声明:系统评价报告的更新指南。
BMJ. 2021 Mar 29;372:n71. doi: 10.1136/bmj.n71.