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护理缺失是否能预测工作满意度?

Does missed nursing care predict job satisfaction?

机构信息

University of Michigan, Ann Arbor, USA.

出版信息

J Healthc Manag. 2011 Mar-Apr;56(2):117-31; discussion 132-3.

Abstract

This study explores the impact of missed nursing care (required patient care that is omitted) on job satisfaction of nursing personnel. Data from 3,135 registered nurses (RNs) and 939 nursing assistants (NAs) on 110 patient care units in ten midwestern hospitals revealed that nursing staff who perceived less missed nursing care on the patient care unit where they work are more satisfied in their current position and occupation. Perceptions of staffing adequacy also significantly predicted both satisfaction variables. Focused interventions aimed at decreasing missed care and ensuring staffing adequacy are needed to improve job satisfaction and patient care.

摘要

本研究探讨了遗漏护理(应提供给患者的护理但被忽略)对护理人员工作满意度的影响。这项研究的数据来自中西部 10 家医院的 110 个患者护理单元的 3135 名注册护士(RN)和 939 名护理助理(NA)。研究结果表明,在其工作的患者护理单元中,感知到较少遗漏护理的护理人员对其当前职位和职业更满意。对人员配备充足性的感知也显著预测了这两个满意度变量。需要采取有针对性的干预措施,以减少遗漏护理并确保人员配备充足,从而提高工作满意度和患者护理质量。

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