Office of High Performance Computing and Communications, National Library of Medicine, Bethesda, Maryland 20854, USA.
Telemed J E Health. 2011 Dec;17(10):809-13. doi: 10.1089/tmj.2011.0084. Epub 2011 Oct 19.
To test the feasibility of using cell phone technology to provide video medical interpretation services at a distance.
Alternative cell phone services were researched and videoconferencing technologies were tried out to identify video products and telecommunication services needed to meet video medical interpretation requirements. The video and telecommunication technologies were tried out in a pharmacy setting and compared with use of the telephone.
Outcomes were similar to findings in previous research involving video medical interpretation with higher bandwidth and video quality. Patients appreciated the interpretation service no matter how it is provided, while health providers and interpreters preferred video.
It is possible to provide video medical interpretation services via cellular communication using lower bandwidth videoconferencing technology that provides sufficient quality, at least in pharmacy settings. However, a number of issues need to be addressed to ensure quality of service.
测试使用手机技术提供远程视频医疗口译服务的可行性。
研究了替代手机服务，并尝试了视频会议技术，以确定满足视频医疗口译要求所需的视频产品和电信服务。在药房环境中试用了视频和电信技术，并与电话的使用进行了比较。
结果与之前使用更高带宽和视频质量的视频医疗口译研究的发现相似。患者无论以何种方式提供口译服务都表示赞赏，而医疗服务提供者和口译员则更喜欢视频。
使用提供足够质量的较低带宽视频会议技术通过蜂窝通信提供视频医疗口译服务是可行的，至少在药房环境中是可行的。但是，需要解决许多问题以确保服务质量。
