Obstet Gynecol. 2014 Feb;123(2 Pt 1):389-393. doi: 10.1097/01.AOG.0000443279.14017.12.
Physicians' ability to effectively and compassionately communicate information is key to a successful patient-physician relationship. The current health care environment demands increasing clinical productivity and affords less time with each patient, which can impede effective patient-physician communication. The use of patient-centered interviewing, caring communication skills, and shared decision making improves patient-physician communication. Involving advanced practice nurses or physician assistants may improve the patient's experience and understanding of her visit. Electronic communication with established patients also can enhance the patient experience in select situations.
医生有效且富有同情心的沟通能力是建立成功医患关系的关键。当前的医疗环境要求提高临床工作效率，同时减少每个患者的就诊时间，这可能会阻碍有效的医患沟通。使用以患者为中心的访谈、关怀性沟通技巧和共同决策可以改善医患沟通。让高级执业护士或医师助理参与进来可以改善患者对就诊的体验和理解。在某些情况下，与已建立的患者进行电子沟通也可以改善患者的体验。
