Chang D T S, Thyer I A, Hayne D, Katz D J
Fremantle Hospital and Health Service, WA, Australia.
Ann R Coll Surg Engl. 2014 Sep;96(6):e23-5. doi: 10.1308/003588414X13946184903685.
Australia has a large migrant population with variable fluency in English. Interpreting services help ensure that healthcare services are delivered appropriately to these populations. However, the use of professional interpreters in hospitals is expensive. There are also issues with service availability and convenience. Mobile devices containing software with translating abilities have promising potential to improve communication between patients and hospital staff as an adjunct to professional interpreters. It is highly convenient and inexpensive. There are concerns about the accuracy of the interpretation done with such software and more research needs to be carried out to support or allay these concerns. For now, clinically important and medicolegal related interpretation should be undertaken by professional interpreters whereas less crucial tasks may be performed with the help of interpreting software on mobile devices.
澳大利亚有大量移民人口,他们的英语流利程度各不相同。口译服务有助于确保为这些人群提供适当的医疗服务。然而,在医院使用专业口译员成本很高。服务的可用性和便利性也存在问题。具备翻译功能软件的移动设备有望作为专业口译员的辅助工具,改善患者与医院工作人员之间的沟通。它非常方便且成本低廉。人们担心此类软件的翻译准确性,需要开展更多研究来支持或消除这些担忧。目前,临床重要和与法医学相关的口译应由专业口译员进行,而不太关键的任务可以借助移动设备上的翻译软件来完成。