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爱尔兰国家临床项目实施的障碍与促进因素:运用医学研究理事会的过程评估框架

The barriers and facilitators to the implementation of National Clinical Programmes in Ireland: using the MRC framework for process evaluations.

作者信息

Darker Catherine D, Nicolson Gail H, Carroll Aine, Barry Joe M

机构信息

Department of Public Health & Primary Care, Institute of Population Health, School of Medicine, Trinity College Dublin, Russell Centre, Tallaght Cross, Dublin, D24 DH74, Ireland.

Clinical Strategy and Programmes Division, Health Service Executive, Dr Steevens' Hospital, Steeven's Lane, Dublin, 8, D08 W2A8, Ireland.

出版信息

BMC Health Serv Res. 2018 Sep 24;18(1):733. doi: 10.1186/s12913-018-3543-6.

Abstract

BACKGROUND

A major healthcare reform agenda in Ireland is underway which underpins the establishment of a series of National Clinical Programmes (NCPs), which aim to take an evidence based approach to improve quality, access and value. The current study aimed to determine the enablers and barriers to implementation of the NCPs.

METHODS

A qualitative methodology advocated by the Medical Research Council (MRC) framework on conducting process evaluations of complex interventions guided this research. Purposive sampling techniques were used to recruit participants from seven NCPs across both acute and chronic healthcare domains, comprised of orthopaedics, rheumatology, elective surgery, emergency medicine, paediatrics, diabetes and chronic obstructive pulmonary disease. A total of 33 participants were interviewed using a semi-structured interview guide. Participants included current and previous Clinical Leads, Programme Managers, Health Service Executive management, hospital Chief Executive Officers, representatives of General Practice, and a Nursing and a Patient representative. Thematic analyses was conducted.

RESULTS

A range of factors of different combinations and co-occurrence were highlighted across a total of six themes, including (i) positive leadership, governance and clinical networks of the NCPs, (ii) the political and social context in which the NCPs operate, (iii) constraints on resources, (iv) a passive attitudinal resistance to change borne from poor consultation and communication, (v) lack of data and information technology, (vi) forces outside of the NCPs such as the general practitioner contract thwarting change of the model of care.

CONCLUSIONS

The MRC framework proved a useful tool to conduct this process evaluation. Results from this research provide real world experiences and insight from the people charged with implementing large-scale health system improvement initiatives. The findings highlight the need for measured responses that acknowledge both direct and non-direct challenges and opportunities for successful change. Combined, it is recommended that these elements be considered in the planning and implementation of large-scale initiatives across healthcare delivery systems, both in Ireland and internationally.

摘要

背景

爱尔兰正在推行一项重大医疗改革议程,该议程为一系列国家临床项目(NCPs)的设立提供支持,这些项目旨在采取循证方法来提高质量、可及性和价值。本研究旨在确定NCPs实施的促进因素和障碍。

方法

本研究采用了医学研究理事会(MRC)关于对复杂干预措施进行过程评估的框架所倡导的定性方法。采用目的抽样技术,从急性和慢性医疗领域的七个NCPs中招募参与者,包括骨科、风湿病学、择期手术、急诊医学、儿科、糖尿病和慢性阻塞性肺疾病。使用半结构化访谈指南对33名参与者进行了访谈。参与者包括现任和前任临床负责人、项目经理、卫生服务执行管理层、医院首席执行官、全科医疗代表以及一名护理代表和一名患者代表。进行了主题分析。

结果

在总共六个主题中突出了一系列不同组合和同时出现的因素,包括(i)NCPs积极的领导力、治理和临床网络,(ii)NCPs运作的政治和社会背景,(iii)资源限制,(iv)因咨询和沟通不畅而产生的对变革的消极态度抵制,(v)缺乏数据和信息技术,(vi)NCPs之外的因素,如全科医生合同阻碍了护理模式的改变。

结论

MRC框架被证明是进行此过程评估的有用工具。本研究结果提供了负责实施大规模卫生系统改进举措的人员的实际经验和见解。研究结果强调需要采取有分寸的应对措施,既要认识到直接和非直接的挑战,也要认识到成功变革的机会。综合来看,建议在爱尔兰和国际上医疗服务提供系统的大规模举措的规划和实施中考虑这些因素。

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