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工作相关心理社会因素与伊朗护士倦怠的关系:工作需求-控制-支持模型。

The relationship between work-related psychosocial factors and burnout among Iranian nurses: Job Demand-Control-Support model.

机构信息

Student Research Committee, Shiraz University of Medical Sciences, Shiraz, Iran.

出版信息

Med Lav. 2019 Aug 26;110(4):312-320. doi: 10.23749/mdl.v110i4.8025.

Abstract

BACKGROUND

Nursing work environment consists of a number of work-related psychosocial risk factors such as excessive workloads, lack of social support, emotional demands, job insecurity and confronting with challenging situations all of which may induce burnout. The aim of the current study was to investigate the relationship between work-related psychosocial factors and burnout among Iranian nurses.

METHODS

A cross-sectional study was carried out among 522 nurses. The data related to work-related psychosocial factors and burnout was gathered using Job Content Questionnaire (JCQ) and Maslach Burnout Inventory (MBI), respectively. Pearson's correlation coefficients were used to examine the relationship between work-related psychosocial factors and burnout.

RESULTS

Mean scores of the dimensions of burnout for emotional exhaustion, depersonalization, and reduced personal accomplishment were 13.6 (SD=8.6), 18.42 (SD=7.1), and 28.45 (SD= 9.15), respectively. Psychological and physical job demands were positively correlated with different dimensions of burnout while social support and job control showed negative correlation with them.

CONCLUSION

Appropriate interventions on reducing job demands both psychologically and physically and increasing social support and job control are suggested in prevention of burnout among the studied nurses.

摘要

背景

护理工作环境包含许多与工作相关的社会心理风险因素,如工作量过大、缺乏社会支持、情绪需求、工作不安全以及面临挑战性情况等,所有这些因素都可能导致倦怠。本研究的目的是调查伊朗护士工作相关社会心理因素与倦怠之间的关系。

方法

采用横断面研究方法,对 522 名护士进行调查。使用工作内容问卷(JCQ)和 Maslach 倦怠量表(MBI)分别收集与工作相关的社会心理因素和倦怠的数据。使用 Pearson 相关系数来检验工作相关社会心理因素与倦怠之间的关系。

结果

倦怠的情绪耗竭、去人性化和个人成就感降低的维度的平均得分为 13.6(SD=8.6)、18.42(SD=7.1)和 28.45(SD=9.15)。心理和生理工作需求与倦怠的不同维度呈正相关,而社会支持和工作控制与它们呈负相关。

结论

建议在研究护士中采取适当的干预措施,减少心理和生理工作需求,增加社会支持和工作控制,以预防倦怠。

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