Schmitt Josephine B, Breuer Johannes, Wulf Tim
Center for Advanced Internet Studies (CAIS), Universitätsstraße 104, 44799 Bochum, Germany.
GESIS - Leibniz Institute for the Social Sciences, Unter Sachsenhausen 6-8, 50667, Cologne, Germany.
Comput Human Behav. 2021 Nov;124:106899. doi: 10.1016/j.chb.2021.106899. Epub 2021 Jun 9.
For most people, telework during the COVID-19 pandemic necessitates the increased use of digital tools. Although working from home can enhance flexibility, it comes with various psychological challenges, all of which can be substantially exacerbated for people during the COVID-19 pandemic. The increased need to use digital tools can create cognitive overload that may negatively impact work productivity and well-being. The idea of digital detox has received increasing attention in the last few years as a means for recovering from stress caused by the use of digital media. This paper presents an analysis of the relationships between the use of digital work tools, the feeling of cognitive overload, digital detox measures, perceived work performance, and well-being. Results from an online survey ( = 403) conducted during the period of strict lockdown measures in Germany in April and May 2020 indicate that the relationship between the use of text-based tools and well-being, but not perceived job performance, is mediated by cognitive overload. These relationships were not found for the use of videoconferencing tools. However, for users of these tools, the number of digital detox measures moderates the relationship between cognitive overload and the perception of work demands.
对于大多数人来说，在新冠疫情期间远程工作需要更多地使用数字工具。虽然在家工作可以提高灵活性，但它也带来了各种心理挑战，在新冠疫情期间，所有这些挑战对人们来说可能会大幅加剧。使用数字工具的需求增加会造成认知过载，这可能会对工作效率和幸福感产生负面影响。在过去几年里，数字排毒的概念作为一种从使用数字媒体所造成的压力中恢复过来的方法，受到了越来越多的关注。本文分析了数字工作工具的使用、认知过载感、数字排毒措施、感知到的工作表现和幸福感之间的关系。2020年4月和5月德国实施严格封锁措施期间进行的一项在线调查（n = 403）结果表明，基于文本的工具的使用与幸福感之间的关系（而非与感知到的工作表现之间的关系）是由认知过载介导的。视频会议工具的使用则未发现这些关系。然而，对于这些工具的用户来说，数字排毒措施的数量调节了认知过载与对工作要求的感知之间的关系。
