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中国新冠疫情早期用户谣言反驳行为的回音室效应

The echo chamber effect of rumor rebuttal behavior of users in the early stage of COVID-19 epidemic in China.

作者信息

Wang Dandan, Zhou Yadong, Qian Yuxing, Liu Yunmei

机构信息

School of Information Management, Wuhan University, Wuhan, 430072, China.

Center for Studies of Information Resources, Wuhan University, Wuhan, 430072, China.

出版信息

Comput Human Behav. 2022 Mar;128:107088. doi: 10.1016/j.chb.2021.107088. Epub 2021 Nov 1.

Abstract

During public health emergencies, as one of the most effective rumor management strategies, rumor rebuttals depend on users' cognition, decision-making and interactive behaviors. Taking the dissemination of rumor rebuttals related to COVID-19 epidemic in the early stage in China as an example, we firstly adapted network analysis to construct representative networks of information and communication flow networks of users based on users' retweeting and commenting behaviors. Then quantitative indicators and exponential random graph models were used to evaluate the level of homophily based on topic and veracity in information networks, identity and standpoint in user networks. Meanwhile, chi square tests were added to compare the degree of echo chamber effect in retweeting and commenting. Findings showed that, users did show significant echo chamber effect when retweeting or commenting on rumor rebuttal information with different veracity. They showed diversification when retweeting but a certain tendency and pertinence when commenting in topic selection. Weibo's direct and open platform for retweeting and commenting broke the boundaries between stakeholders from different professional fields. However, the retweeting mechanism promoted self-isolation of users' standpoints, while the commenting mechanism provided an understanding and integrating channel for groups with opposing standpoints.

摘要

在突发公共卫生事件期间,作为最有效的谣言管理策略之一,谣言反驳依赖于用户的认知、决策和互动行为。以中国早期新冠疫情相关谣言反驳的传播为例,我们首先采用网络分析方法,基于用户的转发和评论行为构建了具有代表性的信息网络和用户传播网络。然后,运用定量指标和指数随机图模型,从信息网络中基于主题和真实性的同质性、用户网络中基于身份和立场的同质性两个层面评估同质性水平。同时,增加卡方检验以比较转发和评论中的回音室效应程度。研究结果表明,用户在转发或评论不同真实性的谣言反驳信息时确实表现出显著的回音室效应。在转发时呈现出多样化,但在评论的话题选择上具有一定的倾向性和针对性。微博直接且开放的转发和评论平台打破了不同专业领域利益相关者之间的界限。然而,转发机制促进了用户立场的自我隔离,而评论机制为立场对立的群体提供了理解和整合的渠道。

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