Sharmin Aliza, Rahman Md Adib, Ahmed Sayem, Ali Syed Mithun
Department of Mechanical and Production Engineering, Ahsanullah University of Science and Technology, Dhaka, 1208 Bangladesh.
Department of Industrial and Production Engineering, Bangladesh University of Engineering and Technology, Dhaka, 1000 Bangladesh.
Ann Oper Res. 2021 Dec 3:1-35. doi: 10.1007/s10479-021-04447-9.
The world is witnessing a difficult time trying to circumscribe the spread of COVID-19 pandemic. The situation has become even more challenging as several natural disasters and emergencies coincided with this pandemic and created a situation of concurrent emergency. Effectively managing concurrent emergencies are extremely challenging. Only by utilizing and applying the knowledge gathered while combating a real-life concurrent emergency, one can further be prepared to face such emergencies. Hence, this study intends to identify the critical success factors (CSFs) having a major role in effective management of concurrent emergencies and evaluate the indispensable links among the factors. Twelve CSFs are identified from Pareto analysis, for which feedback from 46 experts involved in the management of emergencies is utilized. In addition, the revised rough-decision making trial and evaluation laboratory (rough-DEMATEL) approach is suggested to analyze the indispensable links among the CSFs and further, these factors are ranked based on the average vector length. The recent case of concurrent emergency in Bangladesh- floods amid a pandemic is considered to establish the applicability of this method. The findings of this research reveal that to handle concurrent emergencies 'Incremental improvement of proactive measures', 'Resilient supply chain and logistics network', and 'Government leadership and military cooperation' are the most critical factors to concurrent emergency management (CEM). These CSFs play a major role in ensuring the effectiveness of CEM. Thus, this study can be a building block in developing an effective CEM plan for the policymakers, managers, and practitioners.
世界正经历一段艰难时期，试图限制新冠疫情的传播。由于几场自然灾害和突发事件与这场疫情同时发生，并造成了并发紧急情况，形势变得更具挑战性。有效管理并发紧急情况极具挑战性。只有运用和应用在应对现实生活中的并发紧急情况时所积累的知识，才能进一步做好应对此类紧急情况的准备。因此，本研究旨在确定在有效管理并发紧急情况中起主要作用的关键成功因素（CSF），并评估这些因素之间不可或缺的联系。通过帕累托分析确定了12个关键成功因素，并利用了46位参与应急管理的专家的反馈。此外，建议采用修订后的粗糙决策试验与评价实验室（粗糙DEMATEL）方法来分析关键成功因素之间不可或缺的联系，并进一步根据平均向量长度对这些因素进行排序。以孟加拉国近期在疫情期间发生的洪水并发紧急情况为例，来验证该方法的适用性。本研究结果表明，对于应对并发紧急情况，“主动措施的渐进式改进”、“有韧性的供应链和物流网络”以及“政府领导与军事合作”是并发应急管理（CEM）的最关键因素。这些关键成功因素在确保并发应急管理的有效性方面发挥着重要作用。因此，本研究可为政策制定者、管理人员和从业者制定有效的并发应急管理计划奠定基础。
