Institute of Biomedical Sciences Abel Salazar, University of Porto, Porto, Portugal.
Faculty of Medicine of the University of Porto, Porto, Portugal.
PLoS One. 2022 Apr 21;17(4):e0267514. doi: 10.1371/journal.pone.0267514. eCollection 2022.
Presenteeism is the practice of being present at workplace, but not being able to carry out all the tasks due to health problems. Social support globally associated with health and wellbeing might positively influence presenteeism and consequently, the quality of life of these professionals. With this in mind, the aim of this study was to investigate the relationships between presenteeism, quality of life and social support in the work of non-teaching and non-research professionals within the context of higher education. A cross-sectional study was conducted, in which sociodemographic data were collected and the Portuguese versions of the Stanford Presenteeism Scale (SPS-6) (which includes the dimensions work-completed and distraction avoided) and Quality of Life Index (EUROSHIS-QOL-8) and the subscales of Supervisor's Social Support and Peers' Social Support of the Copenhagen Psychosocial Questionnaire (COPSOQ) were used. The questionnaire was applied online, and 322 professionals from a public university higher education institution in Northern Portugal participated in the study. Presenteeism was reported by 97 (30.1%) professionals. The peers' social support was positively associated with quality of life. The supervisor's social support was positively associated with distraction avoided and work completed and positively indirectly associated with quality of life, and the association was mediated by distraction avoided. We conclude that implementing strategies that can promote social support in the work context, namely strengthening networks between colleagues and competent and well-trained supervisors may prevent or reduce presenteeism in higher education professionals, as well as, provide a better quality of life.
职业倦怠是指在工作场所出现，但由于健康问题而无法完成所有任务的现象。全球范围内与健康和幸福相关的社会支持可能会积极影响职业倦怠，并因此影响这些专业人员的生活质量。考虑到这一点，本研究的目的是调查高等教育中非教学和非研究专业人员工作中的职业倦怠、生活质量和社会支持之间的关系。进行了一项横断面研究，收集了社会人口统计学数据，并使用了葡萄牙语版斯坦福职业倦怠量表（SPS-6）（包括完成工作和避免分心两个维度）以及生活质量指数（EUROSHIS-QOL-8）和哥本哈根心理社会问卷（COPSOQ）的主管社会支持和同事社会支持子量表。问卷采用在线方式发放，葡萄牙北部一所公立大学高等教育机构的 322 名专业人员参与了这项研究。有 97 名（30.1%）专业人员报告存在职业倦怠。同事的社会支持与生活质量呈正相关。主管的社会支持与避免分心和完成工作呈正相关，并通过避免分心对生活质量产生积极的间接影响。我们得出结论，在工作环境中实施可以促进社会支持的策略，即加强同事之间以及有能力和受过良好培训的主管之间的网络，可能会预防或减少高等教育专业人员的职业倦怠，并提供更好的生活质量。
