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虚拟现实用于术前患者教育:从新护士角度看对满意度、可用性和职业倦怠的影响

Virtual reality for preoperative patient education: Impact on satisfaction, usability, and burnout from the perspective of new nurses.

作者信息

Kim Jiyoung, Kim Donghyun, Oh Sang-Ha, Kwon Hyeokjae

机构信息

College of Nursing, Woosuk University, Wanju-gun 55338, South Korea.

Department of Medical Science, Chungnam National University College of Medicine, Daejeon 35015, South Korea.

出版信息

World J Clin Cases. 2024 Oct 6;12(28):6204-6216. doi: 10.12998/wjcc.v12.i28.6204.

DOI:10.12998/wjcc.v12.i28.6204
PMID:39371559
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC11362887/
Abstract

BACKGROUND

Traditional paper-based preoperative patient education is a struggle for new nurses and requires extensive training. In this situation, virtual reality technology can help the new nurses. Despite its potential benefits, there are studies on patient satisfaction but there is limited information on the usability of virtual reality (VR) technology for new nurses in giving preoperative education to patients.

AIM

To investigate the impact on satisfaction, usability, and burnout of a system using VR technology in preoperative patient education.

METHODS

The study involved 20 nurses from the plastic surgery ward and 80 patients admitted between April and May 2019. Each nurse taught four patients: Two using traditional verbal education and two using virtual reality. The System Usability Scale, After-Scenario Questionnaire, and Maslach Burnout Inventory (MBI) were employed to evaluate the impact of these education methods.

RESULTS

The VR education groups showed a statistically higher satisfaction than the traditional verbal education groups. Among the three subscales of the MBI, emotional exhaustion and personal accomplishment improved statistically significantly. VR was also better in terms of usability.

CONCLUSION

This study suggests VR enhances usability and reduces burnout in nurses, but further research is needed to assess its impact on depersonalization and objective measures like stress and heart rate.

摘要

背景

传统的纸质术前患者教育对新护士来说颇具难度,且需要大量培训。在这种情况下,虚拟现实技术可以帮助新护士。尽管有潜在益处,但有关于患者满意度的研究,而关于虚拟现实(VR)技术在新护士对患者进行术前教育时的可用性的信息有限。

目的

调查在术前患者教育中使用VR技术的系统对满意度、可用性和倦怠的影响。

方法

该研究纳入了20名来自整形外科病房的护士以及2019年4月至5月期间收治的80名患者。每位护士教导4名患者:两名采用传统口头教育,两名采用虚拟现实教育。使用系统可用性量表、情景后问卷和马氏倦怠量表(MBI)来评估这些教育方法的影响。

结果

VR教育组的满意度在统计学上高于传统口头教育组。在MBI的三个子量表中,情感耗竭和个人成就感在统计学上有显著改善。VR在可用性方面也更好。

结论

本研究表明VR提高了可用性并减轻了护士的倦怠,但需要进一步研究以评估其对去个性化以及压力和心率等客观指标的影响。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/28e3/11362887/d0b4d14ac2a8/WJCC-12-6204-g007.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/28e3/11362887/a6698d846ce9/WJCC-12-6204-g001.jpg
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https://cdn.ncbi.nlm.nih.gov/pmc/blobs/28e3/11362887/d0b4d14ac2a8/WJCC-12-6204-g007.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/28e3/11362887/a6698d846ce9/WJCC-12-6204-g001.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/28e3/11362887/bba965e5daca/WJCC-12-6204-g002.jpg
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