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关于与口译员进行有效沟通的视频培训模块评估

Assessment of a Video Training Module on Effective Communication with Interpreters.

作者信息

Douglas Katherine E, Fox Miriam T, O'Meara Daniel, Dodderer Joshua, Demers Lindsay B, Cheston Christine

机构信息

Division of Emergency Medicine, Boston Children's Hospital, 300 Longwood Avenue, Boston, MA, 02115, USA.

Department of Cardiology, Boston Children's Hospital, Boston, MA, USA.

出版信息

J Immigr Minor Health. 2025 Jun;27(3):458-464. doi: 10.1007/s10903-025-01680-3. Epub 2025 Mar 18.

Abstract

Trainee physicians are expected to communicate effectively with patients requiring language interpretation immediately when beginning independent practice, yet few receive training. Given the importance of professional interpreters' expertise and perspectives in teaching physicians, our team of pediatric residents, attending physicians, and professional interpreters co-developed an interdisciplinary educational video module to teach best practices. Residents and fellows at a large academic medical center completed the module in June 2022. Participants' knowledge and self-reported behaviors were assessed three times: before the module (pre-test), immediately after the module (immediate post-test), and 6 months after the module (delayed post-test). Our analysis included 96 out of 333 respondents (29%) who completed all three tests. Mean pre-test to delayed post-test scores increased. The single best practice behavior reported more often by trainees at the time of the delayed post-test was interpreter maintenance of confidentiality. A video module improved trainee knowledge on working with interpreters, though more research is needed on how to improve best-practice behaviors.

摘要

实习医生在开始独立执业时就需要能够立即与需要语言翻译的患者进行有效沟通,但很少有人接受过这方面的培训。鉴于专业口译员的专业知识和观点在医生教学中的重要性,我们由儿科住院医师、主治医生和专业口译员组成的团队共同开发了一个跨学科教育视频模块,以传授最佳实践方法。一家大型学术医疗中心的住院医师和研究员于2022年6月完成了该模块。对参与者的知识和自我报告行为进行了三次评估:在模块之前(预测试)、模块之后立即(即时后测试)以及模块之后6个月(延迟后测试)。我们的分析包括333名受访者中的96名(29%),他们完成了所有三项测试。从预测试到延迟后测试的平均分数有所提高。在延迟后测试时,实习生报告的最常见的最佳实践行为是口译员保持保密性。一个视频模块提高了实习生在与口译员合作方面的知识,不过在如何改善最佳实践行为方面还需要更多研究。

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