Taylor B
Br Med J (Clin Res Ed). 1984 Nov 10;289(6454):1277-8. doi: 10.1136/bmj.289.6454.1277.
The number of practices that run appointment systems has sharply increased recently. Such practices may have difficulty in fitting in urgent or extra consultations. A study was made of 639 patients who attended a practice whose surgeries are run on a mixed system of open access and by appointment. There were important differences in the type of patient and problem seen in the two types of surgeries, notably in age, social class, and presenting complaint. Some patients may be disadvantaged by surgeries that are run by appointment only.
最近，采用预约系统的医疗机构数量急剧增加。这类机构在安排紧急或额外会诊时可能会遇到困难。对639名患者进行了一项研究，这些患者前往一家采用开放式就诊和预约相结合的混合系统进行诊疗的医疗机构。两种类型的诊疗中，患者类型和所出现的问题存在显著差异，尤其是在年龄、社会阶层和就诊主诉方面。一些患者可能会因仅采用预约制的诊疗方式而处于不利地位。
