家庭医生候诊室中的患者健康信息材料：患者会在意吗？
Patient health information materials in waiting rooms of family physicians: do patients care?
作者信息
Moerenhout Tania, Borgermans Liesbeth, Schol Sandrina, Vansintejan Johan, Van De Vijver Erwin, Devroey Dirk
机构信息
Vrije Universiteit Brussel, Department of Family Practice, Brussels, Belgium.
出版信息
Patient Prefer Adherence. 2013 Jun 4;7:489-97. doi: 10.2147/PPA.S45777. Print 2013.
BACKGROUND
Patient health information materials (PHIMs), such as leaflets and posters are widely used by family physicians to reinforce or illustrate information, and to remind people of information received previously. This facilitates improved health-related knowledge and self-management by patients.
OBJECTIVE
This study assesses the use of PHIMs by patient. It also addresses their perception of the quality and the impact of PHIMs on the interaction with their physician, along with changes in health-related knowledge and self-management.
METHODS
QUESTIONNAIRE SURVEY AMONG PATIENTS OF FAMILY PRACTICES OF ONE TOWN IN BELGIUM, ASSESSING: (1) the extent to which patients read PHIMs in waiting rooms (leaflets and posters) and take them home, (2) the patients' perception of the impact of PHIMs on interaction with their physician, their change in health-related knowledge and self-management, and (3) the patients judgment of the quality of PHIMs.
RESULTS
We included 903 questionnaires taken from ten practices. Ninety-four percent of respondents stated they read PHIMs (leaflets), 45% took the leaflets home, and 78% indicated they understood the content of the leaflets. Nineteen percent of respondents reportedly discussed the content of the leaflets with their physician and 26% indicated that leaflets allowed them to ask fewer questions of their physician. Thirty-four percent indicated that leaflets had previously helped them to improve their health-related knowledge and self-management. Forty-two percent reportedly discussed the content of the leaflets with others. Patient characteristics are of significant influence on the perceived impact of PHIMS in physician interaction, health-related knowledge, and self-management.
CONCLUSION
This study suggests that patients value health information materials in the waiting rooms of family physicians and that they perceive such materials as being helpful in improving patient-physician interaction, health-related knowledge, and self-management.
背景
患者健康信息材料（PHIMs），如传单和海报，被家庭医生广泛用于强化或阐释信息，并提醒人们之前所接收的信息。这有助于患者增进与健康相关的知识并进行自我管理。
目的
本研究评估患者对PHIMs的使用情况。同时探讨患者对PHIMs质量的看法、其对与医生互动的影响，以及与健康相关的知识和自我管理方面的变化。
方法
对比利时一个城镇家庭医疗诊所的患者进行问卷调查，评估：（1）患者在候诊室阅读PHIMs（传单和海报）并带回家的程度；（2）患者对PHIMs对其与医生互动的影响、与健康相关知识和自我管理变化的看法；（3）患者对PHIMs质量的判断。
结果
我们纳入了来自十个诊所的903份问卷。94%的受访者表示他们阅读了PHIMs（传单），45%将传单带回家，78%表示他们理解传单的内容。据报道，19%的受访者与医生讨论了传单的内容，26%表示传单使他们向医生提问的次数减少。34%表示传单此前帮助他们增进了与健康相关的知识并进行自我管理。42%据报道与他人讨论了传单的内容。患者特征对PHIMs在医生互动、与健康相关知识和自我管理方面的感知影响具有显著影响。
结论
本研究表明，患者重视家庭医生候诊室中的健康信息材料，并认为这些材料有助于改善医患互动、增进与健康相关的知识并进行自我管理。
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